Carly Green
Fairfax
Summary
Dynamic barista with extensive experience at Starbucks, recognized for exceptional customer service and training abilities. Proven track record in up-selling and maintaining high customer satisfaction. Skilled in POS systems and team collaboration, consistently creating a positive environment while efficiently managing high-stress situations. Adaptable problem solver dedicated to enhancing customer experiences.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
08.2025 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained regular and consistent attendance and punctuality.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- As a certified barista trainer, trained new team members with positive reinforcement and respectful, encouraging coaching.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Worked efficiently in a high-stress environment.
- Used POS system.
Barista
Starbucks
11.2023 - 08.2025
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained regular and consistent attendance and punctuality.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- As a certified barista trainer, trained new team members with positive reinforcement and respectful, encouraging coaching.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Worked efficiently in a high-stress environment.
- Used POS system.
Sales Representative
River Riders Family Adventure Resort
06.2023 - 11.2023
- Developed, maintained and utilized diverse client base.
- Maintained current knowledge of evolving changes in marketplace.
- Built diverse and consistent sales portfolio.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Contributed to team objectives in fast-paced environment.
- Kept detailed records of daily activities through online customer database.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Operated a cash register and an online reservation system
Education
No Degree - Forensic Science
George Mason University
Fairfax05-2029
High School Diploma -
Washington High School
Charles Town05-2025
Skills
- Opening and closing duties
- Up-selling
- Verbal and written communication
- POS systems
- Adaptive and creative
- Solid problem solver
- Team collaboration
- Making recommendations to customers
- Physical stamina
- Front counter maintenance
- Cash handling
- Product displays
- Professional demeanor
Languages
English
Native or Bilingual
Timeline
Barista
Starbucks
08.2025 - Current
Barista
Starbucks
11.2023 - 08.2025
Sales Representative
River Riders Family Adventure Resort
06.2023 - 11.2023
No Degree - Forensic Science
George Mason University
High School Diploma -
Washington High School
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