Carol White
Virginia Beach,VA
Summary
Reliable and resourceful, organized professional with a strong work ethic, Expert in time management and client satisfaction. Proven ability to multitask effectively, successful at managing multiple priorites with a positive attitude.
Energetic and adaptable professional with proven ability to manage multiple tasks efficiently and maintain high level of organization.
Equipped with strong problem-solving abilities, willingness to learn, and ready to tackle new challenges.
Overview
4
4
years of professional experience
Work History
Personal Assistant
Andrew P. Weddle and Company
03.2022 - Current
- Assisted with daily living activities, cleaned house, managed laundry, ran errands, and completed weekly grocery shopping.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Transported clients to and from medical appointments with safety and efficiency.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Maintained entire family's schedule and organized events.
- Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
- Kept detailed track of household and maintenance inventory and schedules.
- Used discretion when handling confidential information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Ensured a clean and well-maintained living environment with thorough organization and housekeeping skills.
- Provided care for pets or other animals on the property, ensuring their health and safety through proper attention to their needs.
Head Housekeeper
Sandbridge Reality
06.2022 - 03.2025
- Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
- Managed household tasks efficiently, ensuring timely completion and high-quality results.
- Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Enhanced client satisfaction by maintaining a clean and organized living environment.
- Fostered positive relationships with family members through attentive service and responsiveness to preferences.
- Oversaw laundry operations by sorting clothing by color, loading and unloading washing machines and dryers and folding laundry in neat piles.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Changed bed linens and collected soiled linens for cleaning.
- Swept, mopped and polished floors to remove dirt and grime and restore floor's protective layer.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Waitress
IHOP
02.2023 - 03.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely order delivery and quality standards.
- Handled cash transactions accurately and processed payments efficiently.
- Maintained cleanliness and organization of dining area to meet health regulations.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
High School Diploma - High School Diploma
Belford High School
Virginia Beach, VA06.2005
Skills
- Customer service
- Strong multitasking
- Attention to detail
- Handling complaints
- Active listening
- Time management
- Reliability and punctuality
- Verbal and written communication
- Stress management
Multitasking and organization
Customer service
Strong work ethic
Exceptional organization
Professional and mature
Complex Problem-solving
Resourceful
Discretion and confidentiality
Flexible schedule
Client satisfaction
Housekeeping
Multi-line phone proficiency
Restaurant experience
Strong communication skills
Creative thinking capacity
Strong problem solver
Attention to detail
Time management expertise
Detail-oriented mindset
Dedicated team player
Commitment to quality and service
Meticulous attention to detail
Decision-making
Order accuracy
Complaint resolution
Conflict resolution
Reliability and punctuality
Food safety
Safe food handling
Menu recommendations
Payment processing
Accurate money handling
Timeline
Waitress
IHOP
02.2023 - 03.2024
Head Housekeeper
Sandbridge Reality
06.2022 - 03.2025
Personal Assistant
Andrew P. Weddle and Company
03.2022 - Current
High School Diploma - High School Diploma
Belford High School