Overview
Work History
Education
Skills
Timeline
Generic

Caroline Mowery

Chesapeake

Overview

8
8
years of professional experience

Work History

Swim Instructor

Norfolk Yacht & Country Club
Chesapeake
02.2023 - Current
  • Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
  • Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately.
  • Scheduled private lessons upon request from clients interested in more personalized instruction.
  • Provided swimming instruction to individuals and groups of all ages.
  • Coordinated swim team practices, focusing on enhancing performance and competitive skills.
  • Administered first aid and CPR as needed, ensuring the safety and well-being of all participants.

Sales Consultant

Priority Honda
Chesapeake
08.2022 - 01.2023
  • Performed cold calls to prospective customers to introduce company offerings.
  • Generated leads through cold calling, networking, and referrals.
  • Analyzed customer needs and preferences to recommend appropriate products.
  • Provided detailed product information to customers, including features, prices, and availability.
  • Ensured customer satisfaction by providing follow-up support after purchases.
  • Analyzed customer needs and identified solutions to meet their requirements.

Retail Store Manager

Pale Horse Coffee
Chesapeake
01.2021 - 08.2022
  • Developed and maintained store policies and procedures.
  • Initiated new product training sessions for employees to improve product knowledge.
  • Monitored store performance metrics, including sales, profitability and customer service ratings.
  • Coordinated special events such as promotions or seasonal displays.
  • Recruited, trained and managed a team of 20+ employees.
  • Resolved customer complaints in a timely manner to maintain positive relationships with customers.
  • Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.

Barista

Starbucks
Chesapeake
06.2017 - 12.2020
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Adhered to health department regulations concerning sanitation standards.
  • Operated cash registers to process customer payments.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Education

Associate of Science - Radiology

Tidewater Community College
Chesapeake, VA
05-2025

Skills

  • Customer service
  • Instructional skills
  • Problem solving
  • Mathematical aptitude
  • Reliable
  • Multitasking and organization

Timeline

Swim Instructor

Norfolk Yacht & Country Club
02.2023 - Current

Sales Consultant

Priority Honda
08.2022 - 01.2023

Retail Store Manager

Pale Horse Coffee
01.2021 - 08.2022

Barista

Starbucks
06.2017 - 12.2020

Associate of Science - Radiology

Tidewater Community College

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Caroline Mowery