Caroline Stephens
Suffolk
Summary
Professional with experience in beverage industry, ready to bring expertise to this role. Demonstrates strong teamwork and adaptability, ensuring smooth operations and quality service. Skilled in customer engagement, multitasking, and maintaining cleanliness. Known for reliability and results-driven approach.
Overview
3
3
years of professional experience
Work History
Dental Assistant
Lovell Family Dentistry
11.2023 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Team Lead Beertender
Armed Forces Brewing Company
07.2024 - 03.2025
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Helped in production with packaging and assisted with a couple of brew days.
Beertender
MoMac Brewing
07.2022 - 07.2024
- Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
- Enhanced customer satisfaction by efficiently serving beer and offering pairing suggestions.
- Assisted in the setup of private events, accommodating specific client requests.
- Engaged customers through product knowledge sharing, sparking interest in new offerings.
- Helped in production with packaging, cleaning kegs, and checking gravities
- Demonstrated adaptability during high volume periods, maintaining composure under pressure.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Dental Assistant
All Kids Dental
04.2022 - 05.2024
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Education
Associate of Applied Science - Health Sciences
Virginia Peninsula Community College
Newport News, VA06-2027
High School Diploma -
Nansemond River High School
Suffolk, VA06-2017
Skills
- Cicerone certification - Certified Beer Server
- ABC Manager
- Customer focus
- Conflict resolution
- Attention to detail
- Multitasking
- Equipment sterilization
- Digital X-ray proficiency
- OSHA and HIPPA certified
- Leadership Development
Timeline
Team Lead Beertender
Armed Forces Brewing Company
07.2024 - 03.2025
Dental Assistant
Lovell Family Dentistry
11.2023 - Current
Beertender
MoMac Brewing
07.2022 - 07.2024
Dental Assistant
All Kids Dental
04.2022 - 05.2024
Associate of Applied Science - Health Sciences
Virginia Peninsula Community College
High School Diploma -
Nansemond River High School
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