Caroll Bedolla
Richmond,VA
Summary
Proven multitasker and exceptional team collaborator, I excelled at Gordonsville Ice House by enhancing guest experiences and streamlining service operations. Leveraging strong work ethic and exceptional customer service skills, I cultivated lasting relationships with regulars and significantly improved service efficiency, demonstrating a keen ability to prioritize tasks and manage cash effectively.
Overview
2
2
years of professional experience
Work History
Server
Gordonsville Ice House
05.2022 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensured dining area was prepared for seamless service transitions.
Shadowing Student
Hale Family Dentistry
04.2024 - 07.2024
- Contributed to a safe clinical environment by adhering to strict infection control protocols during all dental procedures.
- Contributed to the practice's growth by providing excellent care and establishing a positive rapport with patients, resulting in increased referrals and returning clientele.
- Promoted preventive oral health practices by educating patients on proper brushing, flossing, and dietary habits.
Education
Biology
Virginia Commonwealth University
Richmond, VAHigh School Diploma -
Orange County High School
Orange, VA05-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Team collaboration
- Task prioritization
Accomplishments
- Handled challenging or difficult situations with customers while being able to maintain professionalism and ensuring the customer was satisfied.
- Worked efficiently alongside with kitchen staff and other servers to ensure smooth service during busy hours.
- Assisted new or less experienced servers, offering guidance and support to improve team performance and morale.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shadowing Student
Hale Family Dentistry
04.2024 - 07.2024
Server
Gordonsville Ice House
05.2022 - 08.2024
Biology
Virginia Commonwealth University
High School Diploma -
Orange County High School
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