Carrie Hollcroft
Virgin Beach
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. I have the ability to quickly adapt to new environments and I am eager to further develop professional skills. I bring a positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Post Closer
Coleman & Coleman, PLC
08.2023 - Current
- Affectively and efficiently disburse real estate files.
- Checked accuracy and completeness of all paperwork.
- Professionally & competently answer incoming phone calls and emails from clients and business associates.
- Quickly & expeditiously resolve post-closing issues as they arise.
Bank Teller
Timberland Bank
04.2022 - 06.2023
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Caregiver
CDWA
01.2018 - 04.2022
- Built strong relationships with clients to deliver emotional support and companionship.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Provided safe mobility support to help patients move around personal and public spaces.
Assistant Manager
Freddy's Frozen Custard & Steakburgers
11.2014 - 11.2017
- Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating tasks to meet coverage and service demands.
Housekeeper, Hostess, Expo, and Turnstand
Kemper Sports Management- Bandon Dunes Golf Resort
10.2012 - 09.2014
- Answered customer questions about hours, seating and menu information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
- Assisted managers with quickly resolving service- and food-related issues.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
Associate of Science - Marketing
SNHU
10.2023
High School Diploma -
Coquille High School
Coquille, OR06.2012
Skills
- Answer Call and Email Handling
- Friendly, Positive Attitude
- Customer Service
- Self Motivation
- Recruitment and hiring
- Professionalism
- Organizational Skills
- Excellent Communication
- Time Management
Timeline
Post Closer
Coleman & Coleman, PLC
08.2023 - Current
Bank Teller
Timberland Bank
04.2022 - 06.2023
Caregiver
CDWA
01.2018 - 04.2022
Assistant Manager
Freddy's Frozen Custard & Steakburgers
11.2014 - 11.2017
Housekeeper, Hostess, Expo, and Turnstand
Kemper Sports Management- Bandon Dunes Golf Resort
10.2012 - 09.2014
Associate of Science - Marketing
SNHU
High School Diploma -
Coquille High School
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