Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carson McDaniel

Fishersville

Summary

Dynamic Patient Service Representative at Dental Health Associates, excelling in patient registration and insurance verification. Adept at enhancing customer satisfaction through exceptional service and efficient appointment scheduling. Strong cash handling skills complemented by a commitment to fostering positive relationships with patients and staff in a collaborative environment.

Overview

4
4
years of professional experience

Work History

Patient Service Representative

Dental Health Associates
Fishersville
08.2024 - Current
  • Enhanced patient satisfaction through exceptional service during check-in and check-out processes.
  • Maintained accurate balance of deposits and credit card payments daily.
  • Answered incoming calls, scheduled appointments, and organized medical records efficiently.
  • Verified patients' insurance eligibility and coverage to facilitate smooth transactions.
  • Cultivated positive relationships with patients and staff to support a collaborative environment.

Gymnastics Coach

Head Over Heels Gymnastics
Staunton
07.2023 - 07.2024
  • Developed and implemented lesson plans tailored for various age groups and skill levels.
  • Instructed classes while ensuring student safety and proper participation.
  • Managed phone inquiries to provide timely information.
  • Processed payments efficiently to maintain financial records.

Hostess

Quaker Steak And Lube
Raphine
09.2021 - 11.2022
  • Greeted customers warmly upon arrival, ensuring a welcoming dining atmosphere throughout their experience.
  • Managed reservations and to-go orders by phone while providing accurate wait time information.
  • Responded to inquiries regarding hours, seating arrangements, and menu options promptly.
  • Assisted servers and food runners in maintaining a clean and inviting dining area for all guests.
  • Operated cash registers and credit card machines efficiently during customer transactions.

Education

High School Diploma -

Rockbridge County High School
Lexington
05-2023

Skills

  • Patient registration
  • Insurance verification
  • Appointment scheduling
  • Cash handling
  • Medical record management
  • Customer service

Timeline

Patient Service Representative

Dental Health Associates
08.2024 - Current

Gymnastics Coach

Head Over Heels Gymnastics
07.2023 - 07.2024

Hostess

Quaker Steak And Lube
09.2021 - 11.2022

High School Diploma -

Rockbridge County High School

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Carson McDaniel