Carter Austin
Blackwater
Summary
Adaptable and efficient team player with a background in customer service and food safety. Recognized for problem-solving skills and attention to detail, contributing to smooth operations and positive guest interactions.
Overview
1
1
year of professional experience
2
2
Certifications
Work History
Crew Member
McDonald's
Duffield
01.2025 - Current
- Served customers efficiently at the front counter and drive-thru.
- Prepared food items according to safety and quality standards.
- Maintained cleanliness of dining area and kitchen equipment.
- Operated cash register and handled customer transactions accurately.
- Assisted team members during peak hours to ensure smooth operations.
- Followed procedures for food safety and sanitation consistently.
- Restocked supplies and organized inventory in storage areas.
- Resolved customer inquiries and provided friendly service at all times.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Took orders from patrons and input selections into store computer system.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Packed fast food products in approved containers, cups, and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Drove team success by quickly completing assigned tasks.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Upheld high standards of productivity and quality in operations.
- Adhered to health department regulations regarding food handling procedures.
- Checked expiration dates on all products before serving them to customers.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
Education
Still in High School - Electricity/HVAC
Rye Cove High School
Duffield, VASkills
- Customer service
- Sales assistance
- Time management
- Safety compliance
- Team collaboration
Certification
NCCER certification
Timeline
Crew Member
McDonald's
01.2025 - Current
Still in High School - Electricity/HVAC
Rye Cove High School