Carter Dodd
Bridgewater
Summary
Proven track record in enhancing customer satisfaction and streamlining transactions, notably at James McHone Jewelry. Excelled in teamwork and problem-solving, significantly improving service efficiency. Demonstrates exceptional time management and reliability, adept at fostering customer relationships and ensuring operational excellence.
Overview
6
6
years of professional experience
Work History
Sales Associate
James McHone Jewelry
75 Court Square, Harrisonburg VA
06.2022 - Current
- Organize jewelry cases, clean up displays, and pull and lock all jewelry when closing.
- Handle credit card or cash transactions with complete accuracy to ensure customer satisfaction.
- Socialize and build relationships with customers.
- Manage returns, exchanges and refunds.
Front End Associate
Martins Grocery Store
Harrisonburg, VA
10.2020 - 06.2022
- Operated cash register for cash, check, and credit card transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
Lifeguard
Ashby Pool
Bridgewater, VA
05.2021 - 08.2021
- Supervised pool area to ensure safety and compliance with regulations.
- Conducted regular safety drills and training sessions for staff.
- Responded promptly to emergencies, administering first aid when necessary.
- Monitored swimmer behavior to prevent accidents and enforce rules.
Front End Associate
Food Lion
Harrisonburg, VA
04.2020 - 10.2020
- Operated cash register for transactions.
- Ensured availability of shopping carts on the front end.
- Returned misplaced merchandise to its original spot.
- As a quality assurance worker/janitor I ensured cleanliness around the store.
Education
Bachelor of Science - Justice Studies
James Madison University
Harrisonburg, VA08-2026
High School Diploma -
Turner Ashby High School
Bridgewater, VA06.2022
Skills
- Problem-solving skills
- Teamwork and Collaboration
- Reliable and punctual
- Time Management
Timeline
Sales Associate
James McHone Jewelry
06.2022 - Current
Lifeguard
Ashby Pool
05.2021 - 08.2021
Front End Associate
Martins Grocery Store
10.2020 - 06.2022
Front End Associate
Food Lion
04.2020 - 10.2020
High School Diploma -
Turner Ashby High School
Bachelor of Science - Justice Studies
James Madison University