Carter Pelina
Waynesboro
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Factory Antique Mall Lc
07.2023 - Current
- Responded to customer requests for products, services, and company information.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Educated customers about billing, payment processing and support policies and procedures.
Education
No Degree - Advanced Diploma
Wilson Memorial High School
Fishersville, VA05-2026
Skills
- Product sales
- High-energy attitude
- Complaint resolution
- Product education
- De-escalation techniques
- Money handling
Timeline
Customer Service Representative
Factory Antique Mall Lc
07.2023 - Current
No Degree - Advanced Diploma
Wilson Memorial High School
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