Carter Wilkinson
Richmond
Summary
Seeking an opportunity to further my career and pursuit of knowledge in the outdoor sporting / retail industry. With my extensive customer service, sales and operations experience, I am looking for a position that will align with my passions and interests in order to bring further value to your organization.
Overview
7
7
years of professional experience
Work History
Senior Deckhand
Sea Suite Cruises
04.2023 - Current
- Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.
- Took responsibility for ship operations in cases of injury or illness.
Maintenance Technician
TopGolf
05.2022 - 02.2023
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Customer Service Representative
TopGolf
02.2021 - 05.2022
- Responded to customer requests for products, services, and company information.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Maintenance Operator
Jackson Hole Golf & Tennis
03.2020 - 10.2020
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
Customer Service Representative
Jackson Hole Mountain Resort
05.2018 - 04.2019
- Responded to customer requests for products, services, and company information.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Education
High School Diploma -
Towson High School
01.2009
Skills
- Guest relations
- Marine safety procedures
- Team leadership experience
- Strong work ethic
- Conflict resolution
- Interpersonal skills
- Leadership skills
Timeline
Senior Deckhand
Sea Suite Cruises
04.2023 - Current
Maintenance Technician
TopGolf
05.2022 - 02.2023
Customer Service Representative
TopGolf
02.2021 - 05.2022
Maintenance Operator
Jackson Hole Golf & Tennis
03.2020 - 10.2020
Customer Service Representative
Jackson Hole Mountain Resort
05.2018 - 04.2019
High School Diploma -
Towson High School
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