Casey Harner
Richmond
Summary
Experienced and hardworking hospitality worker with proven skills in organization, customer service, multitasking, and adaptability.
Committed to upholding the highest of standards in food and drink quality, customer satisfaction, and teamwork.
Overview
8
8
years of professional experience
Work History
Bartender/Server
Mill Street Grill
Staunton, VA
08.2021 - Current
- Promptly greeted guests in a kind manor to establish a friendly and casual relationship
- Calmly and respectfully dealt with complaints in an attempt to understand and increase satisfaction
- Maintained cleanliness and organization of bar area for optimal workflow
- Provided exceptional customer service, fostering repeat business and loyalty
- Trained new staff on best practices for bartending and serving
- Communicated with kitchen staff to synchronize food and beverage service during peak hours
- Managed multiple orders in high intensity moments with exceptional accuracy
- Followed health and safety procedures to ensure guest safety
- Adhered to Virginia law regarding alcoholic beverages
- Maintained a positive attitude to promote teamwork
- Accurately handled cash payments and effectively determined the change amount
- Consistently went above and beyond to help other staff including running food and drink or taking on extra shifts
Line Cook
Blu Point Seafood Co
Staunton, VA
06.2025 - 08.2025
- Prepared quality dishes efficiently while accurately adhering to the instructions given
- Consistently kept track of inventory, ensuring items are stocked, fresh, and stored properly
- Ensured work areas were well cleaned and organized
Cashier
Wright's Dairy Rite
Staunton, VA
05.2018 - 01.2020
- Kindly communicated with customers to accurately receive their order
- Kept a well organized cash drawer
Education
High School Diploma -
Staunton High School
Staunton VA05-2020
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear communication
- Cleanliness and hygiene
- Strong sense of responsibility
- Strong urge to learn new skills or new ways to improve
- High expectations
- Problem solving
Timeline
Line Cook
Blu Point Seafood Co
06.2025 - 08.2025
Bartender/Server
Mill Street Grill
08.2021 - Current
Cashier
Wright's Dairy Rite
05.2018 - 01.2020
High School Diploma -
Staunton High School