Summary
Overview
Work History
Education
Skills
Timeline
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Casey Williams

Suffolk

Summary

Results-driven professional with extensive experience at Target, excelling in supply chain operations and data-driven decision-making. Proven track record in strategic workforce planning and performance optimization, enhancing productivity and budget adherence. Skilled in training and inclusive leadership, fostering team accountability and continuous improvement across diverse operational environments.

Overview

6
6
years of professional experience

Work History

Field Labor Analyst

Target
Suffolk
05.2023 - Current
  • Conducted strategic workforce planning by analyzing labor data, productivity trends, and volume forecasts to inform staffing decisions across replenishment and fulfillment operations.
  • Partnered with site leadership and HQ to develop and implement annual labor strategies, aligning staffing plans with business goals and financial targets.
  • Utilized predictive analytics tools to assess labor needs and model the impact of hiring plans, cross-training, and overtime strategies.
  • Presented data-driven insights and recommendations to senior leadership, influencing long-term staffing and budget decisions.
  • Designed and delivered a customized Finance 101 training program to enhance financial literacy among operations leaders, later adopted across the network.
  • Collaborated with Finance and Data Science teams to resolve discrepancies in productivity metrics, ensuring accurate reporting and performance tracking.

Production Controller

Target
Suffolk
05.2021 - 05.2023
  • Developed weekly throughput and labor plans using 13-week forecast models, aligning with strategic business goals and operational capacity.
  • Led a team of 8 Operations Managers through structured performance routines, ensuring alignment with budget targets and key performance indicators (KPIs).
  • Delivered daily performance dashboards to HQ, highlighting trends in safety, quality, delivery, and productivity for executive decision-making.
  • Partnered with staffing agencies to adjust labor plans based on forecasted volume and performance trends, ensuring workforce agility.
  • Captured and analyzed non-value-added (NVA) hours to improve reporting accuracy and identify operational inefficiencies.
  • Trained new Production Controllers and served as backup Field Labor Analyst, contributing to workforce planning and data integrity.
  • Designed a Gemba Board for shift-level problem-solving, enabling data-informed decisions and continuous improvement.
  • Led the team to exceed delivery metric goals through proactive planning and performance monitoring.

Operations Manager

Target
Suffolk
05.2019 - 05.2021
  • Directed daily operations with a focus on safety, performance, and employee engagement, fostering a culture of accountability and continuous improvement.
  • Applied workforce planning principles to align staffing with operational needs, ensuring productivity and budget adherence.
  • Mentored team leads and new managers on performance metrics, management systems, and budget alignment strategies.
  • Collaborated cross-functionally to implement process improvements and optimize labor utilization across departments.
  • Supported data-driven decision-making by identifying root causes of performance gaps and implementing corrective actions.
  • Trained and developed new Operations Managers and interns, promoting leadership growth and operational excellence.
  • Served as backup Production Controller, contributing to labor planning and performance reporting.

Education

Master of Business Administration (MBA) - Data Analytics

Longwood University
Farmville, VA
08.2023

Bachelor of Business Administration (BBA) - Finance and Management

Longwood University
Farmville, VA
01.2021

Skills

  • Supply Chain Operations
  • Prioritization & Long-Term Planning
  • Problem Solving & Critical Thinking
  • Change Management & Navigating Ambiguity
  • Inclusive Leadership & Team Accountability
  • Training & Education
  • Active Listening & Self-Motivation
  • Budget Management
  • Business Analytics & Data Storytelling
  • Data-Driven Decision Making
  • Performance Metrics
  • Cross-Team Collaboration

Timeline

Field Labor Analyst

Target
05.2023 - Current

Production Controller

Target
05.2021 - 05.2023

Operations Manager

Target
05.2019 - 05.2021

Master of Business Administration (MBA) - Data Analytics

Longwood University

Bachelor of Business Administration (BBA) - Finance and Management

Longwood University

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Casey Williams