Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassandra Wickline

Norfolk

Summary

Dynamic professional with a strong background in customer service, food serving, and environmental management Proven ability to enhance guest experiences through adaptability and exceptional service. Skilled in maintaining cleanliness and organization, ensuring a welcoming atmosphere while effectively managing diverse customer needs.

Overview

7
7
years of professional experience

Work History

State Ranger

First Landing State Park
Virginia Beach
04.2025 - Current
  • Ensured safe and substantial conditions for campers in the park.
  • Maintained cleanliness of yurts, cabins, and bathhouses throughout state park.
  • Provided assistance to guests with inquiries and customer service needs.
  • Removed litter from beaches to enhance environmental quality.

Retail Sales Associate

Journeys Shoes
Virginia Beach
04.2024 - 12.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted guests with find the perfect shoe/ accessories for them

Catering Server

Conference Center
Chesapeake
09.2021 - 11.2024
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Enhanced guest experience by providing exceptional service during catered events and sometimes bartended.

Barista

Starbucks
Smithfield
03.2019 - 06.2021
  • Prepared beverages and meals to meet customer preferences
  • Managed cash register transactions
  • Maintained cleanliness of working and dining areas for optimal service.

Education

High School Diploma -

Gloucester County High School
Gloucester, VA

Skills

  • Customer service
  • Food serving
  • Environmental management
  • Adaptability
  • Exceptional service
  • Cleanliness
  • Organization/stocking
  • Team collaboration

Timeline

State Ranger

First Landing State Park
04.2025 - Current

Retail Sales Associate

Journeys Shoes
04.2024 - 12.2024

Catering Server

Conference Center
09.2021 - 11.2024

Barista

Starbucks
03.2019 - 06.2021

High School Diploma -

Gloucester County High School

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Cassandra Wickline