Overview
Work History
Education
Skills
Timeline
Generic

Cassi Lohr

Deerfield

Overview

2026
2026
years of professional experience

Work History

Customer Service Representative

Albertsons
Powell, WY
04.2023 - 04.2025
  • Handled customer inquiries, answered questions, and resolved problems in a timely manner
  • Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales

Personal Care Assistant

Health care
Sheridan, WY
04.2017 - 04.2020
  • Assisted with medical appointments for client
  • Provided companionship for client
  • Provided meal preparation and household chores for client

Lead Housekeeper

Mill Inn
Sheridan, WY
2017 - 2019
  • Supervised housekeeping staff to ensure adherence to cleanliness standards and operational efficiency.
  • Developed training programs for new team members, enhancing onboarding processes and service quality.
  • Implemented inventory management system for cleaning supplies, reducing waste and optimizing resource allocation.
  • Conducted regular inspections of guest rooms and common areas to maintain high sanitation standards.
  • Resolved guest complaints regarding room conditions effectively, fostering positive customer experiences and feedback.
  • Addressed guest concerns promptly, resolving issues efficiently while demonstrating excellent customer service skills.

Education

High-school - undefined

Three peaks Christian
Sheridan, WY
05-2000

Skills

  • Customer service
  • Communication skills
  • Time management
  • Guest services

Timeline

Customer Service Representative

Albertsons
04.2023 - 04.2025

Personal Care Assistant

Health care
04.2017 - 04.2020

High-school - undefined

Three peaks Christian

Lead Housekeeper

Mill Inn
2017 - 2019
Cassi Lohr