Summary
Overview
Work History
Education
Skills
Certification
Training
Timeline
Generic

Cassie Burke

Chesterfield

Summary

Desire a position of leadership or directing. I'm seeking the opportunity to use my experience, talents, and abilities to lead and direct people for future growth development and performance in the beauty industry.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Senior Director

Empire Beauty School
Midlothian
07.2013 - Current
  • Started as Assistant Director in July of 2013 2nd in command providing leadership in all operational, educational and administrative areas at the Midlothian Campus. Responsibilities include school leadership and culture, student success, customer service, staffing, compliance, enrollments, collecting tuition payments, following company policies and regulations along with communication skills to properly represent Empire. In October 2014 was promoted to Executive Director, first in command in the campus with the same duties as Assistant Director. In September of 2016 was promoted to Senior Director for the Virginia schools. September 2018 Senior Director Position was expanded to include the Maryland Schools. Same duties as above with the addition of multi-unit leadership and overseeing all areas within the Virginia and Maryland markets.

Multi Unit Leader / District Leader / Salon Leader

Hair Cuttery, Richmond Market
Richmond
01.2004 - 01.2013
  • Responsible to lead multi unit salons in every aspect of operations and development. To set and meet goals. To teach classes on customer service, being a great professional stylist and continued stylist development. To be hands on in all aspects of the business to lead with forward thinking for future long-term success.

Area Supervisor

Regis Corporation
Richmond
01.1997 - 01.2004
  • I began as a manager of Cost Cutters Franchise, overseeing two salons in Richmond. Responsibilities to increase sales, payroll, recruiting, scheduling, ordering, conflict management. After Regis acquisition in 1999, I was promoted to area supervisor for the Richmond market and one salon in Delaware (13 salons in the market total). I provided managers with guidance and direction through teaching classes, setting goals, staffing, recruiting, promoting self, retail sales, payroll control, organizing community functions, grand openings, acquisitions, crisis management, beauty school presentations, any and all functions pertaining to the overall operations of the salons.

Office Manager

CJ Services Incorporated
Richmond
01.1992 - 01.1997
  • Office Manager CJ Services Incorporated. Answer phones, dispatch calls, customer service, billing, mailings. Invoices.

Education

Academy of Creative Cosmetology

Skills

  • Possesses the ability to maintain composure under pressure
  • Possesses the ability and experience to lead, coach, and develop others
  • Organized and punctual
  • Works well individually and in a team setting
  • Possesses the ability to make data driven decisions
  • Able to adapt to given situations
  • Multi-unit leadership
  • Operations management
  • Compliance oversight
  • Educational program development
  • Customer service enhancement

Certification

  • Licensed cosmetologist / State Board of Virginia
  • Instructors license / State Board of Virginia Cosmetology
  • Lara’s school of nails (acrylic overlay) certified
  • Licensed Realtor / State Board Virginia

Training

  • Attended classes on basic book keeping
  • Lara’s school of nails (acrylic overlay) certified
  • Attended seminar on age appropriate behavior
  • Regis Corporation, complete management training. People relations, time management, loss prevention, recruiting, sales, conflict management.
  • Continued education classes through Hair Cuttery. Technical strengthening, personal development, retail.net, team building, soft skills, facilitator training, product knowledge, advanced training in the art of questioning to achieve results. Numerous seminars and educational classes on coaching and developing stylist and growing business in general.
  • Directed and attended teaching seminar to grow and develop teachers, focused on lesson planning, reaching different learning styles and listening for clues and engaging with students for effective learning.

Timeline

Senior Director

Empire Beauty School
07.2013 - Current

Multi Unit Leader / District Leader / Salon Leader

Hair Cuttery, Richmond Market
01.2004 - 01.2013

Area Supervisor

Regis Corporation
01.1997 - 01.2004

Office Manager

CJ Services Incorporated
01.1992 - 01.1997

Academy of Creative Cosmetology

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Cassie Burke