Catharine Duckwiler
Abingdon
Summary
Dedicated and dependable professional with extensive experience providing exceptional customer service and cashiering support in fast-paced environments. Skilled in accurately handling cash drawers, processing transactions, maintaining balanced registers, and delivering positive customer experiences. Recognized for strong leadership abilities and the willingness to step into Team Lead responsibilities when needed, assisting with daily operations, staff support, and problem resolution. Certified Nursing Assistant (CNA) with a genuine passion for helping others and providing compassionate care. Committed to making a positive difference in people's lives and eager to expand my knowledge and experience in the healthcare field while continuing to deliver outstanding service, professionalism, and patient-centered care.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Customer Service Cashier
Walmart
Bristol
07.2024 - Current
- Handled cash, credit, and gift card payments securely during busy shifts.
- Processed customer transactions accurately using point-of-sale systems.
- Operated cash registers to process payments for goods and services.
- Processed credit card, EBT, and gift certificate payments in electronic computer systems.
- Greeted customers and provided friendly customer service.
- Assisted customers with product inquiries and provided recommendations.
- Assisted customers with locating merchandise within the store.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Collaborated with team members to ensure efficient store operations and customer service.
- Trained new cashiers on procedures and company policies for effective service delivery.
- Balanced cash drawers at the end of each shift.
CNA Student
Deer Meadows Nursing Home
Abingdon
02.2026 - 05.2026
- Assisted residents with daily living activities and personal care tasks.
- Monitored vital signs and reported changes to nursing staff promptly.
- Provided companionship and emotional support to residents during activities.
- Documented patient care information accurately in electronic health records.
- Used proper body mechanics when lifting, transferring or positioning immobile patients.
- Demonstrated knowledge of infection control policies while performing all duties.
- Observed changes in condition or behavior of patients and reported to nursing staff.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Assisted patients in ambulation and transfers using proper body mechanics.
Education
John S Battle High School
Bristol , VACna - Nurse Aid
Washington County Career & Technical Education Center
Abingdon , Va 01.2024 - 05.2026
Skills
- Payment processing
- Customer service
- Basic math
- Time management
- Multitasking
- Team collaboration
- Electronic health records
- Vital sign monitoring
- Infection control
- Patient care
Certification
- CNA licenses
- CPR certificate
Affiliations
- I was a dedicated marching band student for three years
- I did cheerleading for three of the four years of high-school
- I competed nationally for cheer in Orlando Florida and several times at county and state for band
Timeline
CNA Student
Deer Meadows Nursing Home
02.2026 - 05.2026
Customer Service Cashier
Walmart
07.2024 - Current
Cna - Nurse Aid
Washington County Career & Technical Education Center
01.2024 - 05.2026
John S Battle High School