Catherine Lloyd

• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Support the managers in maintaining and operating a successful store while following Rita's policies and procedures, maintaining excellent guest service, and promoting a team atmosphere to maximize store profitability.

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.