Chiyon Brights
Virginia Beach
Summary
Reliable and adaptable professional with hands-on experience in customer service, warehouse operations, logistics, and technical support. U.S. Army veteran recognized for discipline, teamwork, and problem-solving ability. Skilled at staying organized, communicating clearly, and learning quickly in fast-paced environments. Brings a strong work ethic and a focus on quality, safety, and efficiency to every role.
Overview
9
9
years of professional experience
Work History
Service Desk Analyst
APEX SYSTEMS
Norfolk
12.2024 - 07.2025
- Assisted users with account, computer, and software issues in a large-scale support environment.
- Delivered courteous and efficient customer service while resolving daily requests.
- Maintained accurate records and followed standard operating procedures.
- Collaborated with team members to improve workflow and reduce downtime.
Warehouse Associate / Customer Service Representative
VARIOUS TEMP & CONTRACT ASSIGNMENTS
01.2020 - 01.2024
- Supported daily warehouse operations including receiving, stocking, and order preparation.
- Worked within the food industry assisting with preparation, service, and quality control to ensure a clean, safe, and compliant work environment.
- Adapted quickly to new systems and procedures across different job sites.
- Maintained consistent attendance and strong performance ratings with employers.
Supply Specialist
UNITED STATES ARMY
Fort Campbell
01.2017 - 01.2020
- Managed inventory and equipment valued at over $25 million with zero loss of property.
- Oversaw receiving and distribution for more than 150 personnel.
- Prepared and presented monthly and quarterly budget reports.
- Trained and supported team members to maintain accuracy, organization, and readiness.
Education
Associate of Applied Science - Cybersecurity
Southern Crescent Technical College
Griffin, GA05.2024
Skills
- Customer service and support
- Front desk operations
- Inventory management
- Warehouse logistics
- Order processing
- Stock management
- Team collaboration
- Communication skills
- Computer proficiency
- Microsoft Office Suite
- Email communication
- Problem solving
- Time management
- Equipment operation
- Record keeping
- Adaptability and flexibility
- Reliability
Timeline
Service Desk Analyst
APEX SYSTEMS
12.2024 - 07.2025
Warehouse Associate / Customer Service Representative
VARIOUS TEMP & CONTRACT ASSIGNMENTS
01.2020 - 01.2024
Supply Specialist
UNITED STATES ARMY
01.2017 - 01.2020
Associate of Applied Science - Cybersecurity
Southern Crescent Technical College