Ciara Robertson
Dumfries
Summary
Highly motivated professional with a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently, manage multiple responsibilities, and provide excellent customer service. Committed to maintaining efficiency, accuracy, and customer satisfaction in all roles.
Overview
5
5
years of professional experience
Work History
Housekeeper
Hilton Garden Inn Hotel
Temple Hills
04.2023 - 03.2025
- Assisted in training new housekeeping staff, promoting adherence to best practices and operational standards.
- Implemented effective cleaning techniques and tools, ensuring consistency in service delivery and guest comfort.
- Collaborated with team members to optimize cleaning schedules, improving workflow and reducing turnaround times.
Food Service Worker
Aramark
Washington
04.2023 - 02.2025
- Maintained clean and organized dining areas for enhanced customer satisfaction.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Supported team during peak hours to ensure smooth operations.
- Contributed to menu development with seasonal ingredients and customer feedback.
- Food service provider at Georgetown University.
Sales Associate
Nordstrom Rack
Springfield
04.2020 - 09.2023
- Provided exceptional customer service, helping shoppers find desired products.
- Managed returns, exchanges, and refunds according to store policy.
- Maintained a professional demeanor in high-stress situations.
- Collaborated with management to optimize store operations.
Dishwasher
Hyatt Regency
Crystal City
07.2022 - 02.2023
- Handled and cleaned delicate glassware and dishware safely.
- Maintained sanitary kitchen conditions by adhering to food safety protocols.
- Supported kitchen staff by restocking supplies and maintaining cleanliness.
Event Cleaner
Aramark
04.2020 - 12.2022
- Performed pre- and post-event cleaning to maintain venue appearance.
- Ensured safety and sanitation standards by properly disposing of waste materials.
- Operated floor cleaning and waxing equipment effectively.
Education
High School Diploma - Culinary Arts
Crossland High School
Temple Hills, MDSkills
- Customer Service & Engagement
- Data Entry & POS Systems
- Inventory & Merchandising
- Conflict Resolution & Crisis Intervention
- Food Handling & ServSafe Certified
- Multitasking & Time Management
- Cleaning & Sanitation Procedures
- Sales & Cash Handling
- Staff training
- Cleaning techniques
Timeline
Housekeeper
Hilton Garden Inn Hotel
04.2023 - 03.2025
Food Service Worker
Aramark
04.2023 - 02.2025
Dishwasher
Hyatt Regency
07.2022 - 02.2023
Sales Associate
Nordstrom Rack
04.2020 - 09.2023
Event Cleaner
Aramark
04.2020 - 12.2022
High School Diploma - Culinary Arts
Crossland High School