Possess specialized skills in customer service management, team leadership, and operational improvement. I excel in communication, problem-solving, and adaptability, ensuring smooth operations and experience.
Overview
7
7
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work History
Front of House Manager
Liam’s Deaner
Suffolk
12.2023 - Current
Managed daily operations to ensure smooth service at a busy diner.
Supervised front of house staff to maintain high service standards.
Coordinated reservations and seating arrangements for optimal guest flow.
Handled guest inquiries and resolved complaints effectively and promptly.
Medical Assistant
Smithfield Packing
Smithfield
01.2020 - 01.2022
Assisted healthcare professionals with patient examinations and procedures.
Maintained accurate patient records and updated medical histories.
Scheduled appointments and confirmed patient attendance promptly.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Organized charts, documents and supplies to maintain team productivity.
Painter
Tidewater Staffing Inc
Newport News
06.2019 - 01.2020
Prepared surfaces by sanding, scraping, and cleaning for optimal paint adhesion.
Applied various paint types using brushes, rollers, and sprayers for consistent finishes.
Mixed paint colors to achieve desired shades according to project specifications.
Followed safety protocols while handling hazardous materials and operating machinery.