Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cesar Pena

Portsmouth

Summary

Dynamic diagnostician in aviation and automobiles. Expert in advanced diagnostics and electrical troubleshooting, leading to improved service quality and enhanced resolution rates. Proven ability to collaborate effectively and assist customers in emergencies, showcasing strong problem-solving skills and technical proficiency.


Overview

25
25
years of professional experience

Work History

Automotive Diagnostician/Master Locksmith

MA's Lockshop
04.2010 - Current
  • Diagnosed complex automotive issues using advanced diagnostic tools and equipment.
  • Collaborated with technicians to enhance repair processes and improve service quality.
  • Led troubleshooting sessions for challenging automotive problems, increasing resolution rates.
  • Stayed up-to-date with industry advancements to provide cutting-edge locking solutions to customers.
  • Mastered the use of specialized tools and equipment for precise lock manipulation and programming.
  • Assisted customers in emergency situations, including lockouts and broken key extractions.

Automotive Technician

Total Car Care
02.2009 - 03.2010
  • Diagnosed and repaired vehicle systems including engines, transmissions, and electrical components.
  • Utilized diagnostic tools to identify issues and recommend effective solutions.
  • Conducted routine maintenance services such as oil changes and tire rotations efficiently.


Aviation Electrician's Mate

United States Navy, USN
08.2000 - 01.2009
  • Installed, maintained, and repaired electrical systems on various aircraft platforms.
  • Conducted troubleshooting and diagnostics using advanced electrical testing equipment.
  • Led maintenance teams to ensure timely completion of aircraft readiness inspections.

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  • Assisted in training junior electricians, cultivating strong teamwork and shared knowledge within the unit.

Education

MBA - Business Administration

Keller Graduate School of Management
Chesapeake, VA
06-2014

Certificate - Aviation Electronics

Aviation Electrical School
Pensacola, FL
05-2001

Skills

  • Electrical diagnostics
  • Proficient in advanced diagnostics
  • Electronic systems management
  • Problem-solving proficiency

Languages

Spanish
Native or Bilingual

Timeline

Automotive Diagnostician/Master Locksmith

MA's Lockshop
04.2010 - Current

Automotive Technician

Total Car Care
02.2009 - 03.2010

Aviation Electrician's Mate

United States Navy, USN
08.2000 - 01.2009

MBA - Business Administration

Keller Graduate School of Management

Certificate - Aviation Electronics

Aviation Electrical School
Cesar Pena