Chad Meister
Midlothian
Summary
Motivated team leader with experience in boutique and high-grossing service environments. Efficient house manager, staff trainer, and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
10
10
years of professional experience
Work History
Server/Bartender
Mellow Mushroom
07.2020 - Current
- Oversee daily operations of service team, delegate tasks, and train new staff.
- Handle customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Cafe Manager
Urban Outfitters Inc
11.2014 - 03.2020
- Lead large team of employees in providing excellent customer service to hundreds of customers daily at Urban Outfitters Inc HQ for $7k+ in avg. daily sales.
- Handled business administration functions such as payroll, cash register counting and supply ordering.
- Conducted interviews and hired solid candidates successfully creating low turnover during tenure.
Social Media Assistant
Urban Outfitters Inc
11.2016 - 02.2017
- Helped URBN Inc.’s internal employee communications “URBN Community’ with the development of content and employee outreach to generate positive content for the internal cafe brand, Jharoka.
- Increased reach and engagement with social media content by up to 100% in less than 6 months of temporary work.
Education
Bachelor of Science - Public Relations
Virginia Commonwealth University
Richmond, VA01.2013
Skills
- Staff Management
- Staff Development
- Customer Service Expert
- Effective Team Leader
- Proficient Communicator
- Liquor, Beer, and Wine knowledge
Timeline
Server/Bartender
Mellow Mushroom
07.2020 - Current
Social Media Assistant
Urban Outfitters Inc
11.2016 - 02.2017
Cafe Manager
Urban Outfitters Inc
11.2014 - 03.2020
Bachelor of Science - Public Relations
Virginia Commonwealth University
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