CHANDLER ELEY
Elberon
Summary
Dynamic and customer-focused professional with extensive experience at Pomoco Nissan, excelling in parts ordering and inventory management. Proven ability to build strong relationships and deliver exceptional service, while effectively upselling products. Skilled in HVAC maintenance and emergency response, ensuring operational efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Parts Counter Person
Southern Auto
Virginia Beach
10.2023 - Current
- Assisted customers with parts selection and ordering.
- Utilized computer system to check part numbers, prices, availability and special order items.
- Answered incoming phone calls from customers seeking assistance or information about products or services offered.
- Operated forklift equipment safely for loading and unloading purposes.
- Provided excellent customer service by greeting customers upon arrival; offering assistance when needed; providing product knowledge when requested; addressing customer complaints in a professional manner.
- Performed daily cycle counts on inventory items in order to maintain accurate stock levels.
Maintenance Technician
LEGEND PROPERTY
Norfolk
05.2023 - 10.2023
- Responded promptly to emergency breakdowns at any time during shift hours.
- Conducted regular safety checks to ensure compliance with OSHA standards.
- Conducted electrical repairs on motors, lighting systems, and other related components.
- Troubleshot complex electrical and mechanical issues with minimal downtime.
- Ensured proper functioning of facility's HVAC system by performing regular maintenance checks.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
Service Advisor
Pomoco Nissan
Hampton
08.2019 - 06.2022
- Upsold additional products or services when appropriate.
- Promptly responded to customer inquiries via phone, email or in person.
- Developed strong relationships with customers by providing exceptional customer service.
- Ensured that all customer inquiries were handled promptly and accurately.
- Maintained records of customer interactions and transactions.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
Education
High School Diploma -
SURRY COUNTY HIGH SCHOOL
Dendron, VA06-2011
Associate of Science - Social Sciences
Thomas Nelson Community College
Hampton, VAAssociate of Science - Criminal Justice
Southern New Hampshire University
Hooksett, NHSkills
- Parts ordering
- Inventory management
- Customer service
- Product knowledge
- Forklift operation
- Relationship building
- Attention to detail
- Staff training
- Parts department organization
- Emergency response
- Drywalling
- Team collaboration
- Grounds upkeep
- Power and hand tool use
- HVAC maintenance
Affiliations
- SPORTS
- OUTDOOR ACTIVITIES
- SOICAL EVENTS
- MUSICIAN
Timeline
Parts Counter Person
Southern Auto
10.2023 - Current
Maintenance Technician
LEGEND PROPERTY
05.2023 - 10.2023
Service Advisor
Pomoco Nissan
08.2019 - 06.2022
High School Diploma -
SURRY COUNTY HIGH SCHOOL
Associate of Science - Social Sciences
Thomas Nelson Community College
Associate of Science - Criminal Justice
Southern New Hampshire University
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