Chanel Jackson
Hampton
Summary
Healthcare professional with extensive experience in medical ofices, clinics, private care and nursing homes. Proven expertise in patient care, medical terminology, and effective communication. Demonstrated ability to enhance patient satisfaction and operational efficiency through strong teamwork and relationship-building skills. Consistently delivers high-quality care across diverse patient populations.
Overview
9
9
years of professional experience
Work History
Delivery Courier
Spark
Hampton
10.2023 - Current
- Delivered exceptional customer service by resolving issues and addressing queries at point of delivery.
- Executed timely delivery of packages to customers by following designated routes and schedules.
- Attended training sessions aimed at advancing delivery methods, improving safety practices, and elevating customer service skills.
Shipfitter
Newport News Shipbuilding
Newport News
05.2022 - 01.2024
- Accurately installed components within the ship according to blueprint specifications.
- Implemented Occupational Safety and Health Administration guidelines to foster safe work environment.
- Cut materials using hand tools such as saws, shears, chisels and torches.
Truck Driver
Schneider
Green Bay
01.2022 - 04.2022
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Displayed safe driving by following road regulations, practicing caution in uncharted areas, and ensuring optimal vehicle control.
Bus Driver
Hampton Roads Transit
Hampton
10.2021 - 01.2022
- Assisted customers by providing a friendly greeting as they boarded bus.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
Administrative Assistant
R & R Transport, LLC.
Hampton
09.2017 - 12.2021
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Certified Clinical Hemodialysis Technician
Fresenius Medical Center
Hampton
04.2019 - 03.2020
- Documented precise records of patient treatments, encompassing treatment type, duration, and additional pertinent information.
- Coordinated scheduling of patient appointments to optimize clinic workflow.
- Set up and operated dialysis machines to provide patient care.
Certified Clinical Hemodialysis Technician
DaVita Dialysis
Newport News
04.2016 - 04.2019
- Measured and recorded patient temperature, blood pressure, pulse, and respiration rates before and after dialysis treatment.
- Provided emotional support and guidance to patients undergoing dialysis treatment.
- Configured dialysis machines with dialyzer and tubing for optimal hemodialysis procedures.
Education
Certified Billing And Coding Specialist
Virginia Peninsula Community College
Hampton, VA04-2025
Commercial Driving License
Virginia Peninsula Community College
Hampton, VA04-2021
Medical Assistant
Everest Institute
Decatur, GA08-2011
Early Childhood Education
Harrisburg Area Community College
Harrisburg, PASkills
- Medical coding
- Billing procedures
- Patient scheduling
- Health information management
- Customer service
- Administrative support
Timeline
Delivery Courier
Spark
10.2023 - Current
Shipfitter
Newport News Shipbuilding
05.2022 - 01.2024
Truck Driver
Schneider
01.2022 - 04.2022
Bus Driver
Hampton Roads Transit
10.2021 - 01.2022
Certified Clinical Hemodialysis Technician
Fresenius Medical Center
04.2019 - 03.2020
Administrative Assistant
R & R Transport, LLC.
09.2017 - 12.2021
Certified Clinical Hemodialysis Technician
DaVita Dialysis
04.2016 - 04.2019
Certified Billing And Coding Specialist
Virginia Peninsula Community College
Commercial Driving License
Virginia Peninsula Community College
Medical Assistant
Everest Institute
Early Childhood Education
Harrisburg Area Community College
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