CHANEL WILKINS
Hopewell
Summary
Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Registered Nurse
Southside Reginal Medical Center
Petersburg, VA
09.2025 - Current
- Administered patient care in diverse clinical settings, ensuring adherence to safety protocols and best practices.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans for patients.
- Educated patients and families on health management strategies, fostering understanding and compliance with treatment regimens.
- Monitored vital signs and documented changes in patient conditions, facilitating timely interventions by medical staff.
Registered Nurse
Parham Doctors Hospital
Richmond, VA
02.2025 - 03.2026
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Developed and implemented patient care plans, enhancing overall quality of care.
- Supervised nursing staff, ensuring adherence to best practices and regulatory compliance.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Nurse Extern
Parham Doctors Hospital
Henrico, VA
05.2024 - 02.2025
- Provided assistance with activities of daily living, including bathing, dressing, toileting and ambulation.
- Performed basic nursing care procedures, such as wound care and catheter insertion.
- Assisted RNs with complex treatments and procedures for patients.
- Shadowed nursing staff to better understand care approaches and learn proper procedures.
Senior Fraud Specialist
Capital One
11.2017 - 12.2024
- Analyzed complex fraud cases to identify trends and patterns, enhancing detection strategies.
- Collaborated with cross-functional teams to develop effective fraud prevention initiatives and guidelines.
- Led training sessions for junior staff on advanced fraud detection techniques and risk assessment methodologies.
- Oversaw implementation of new fraud detection tools, improving systems' efficiency and accuracy in identifying threats.
Supervisor
General Dynamics
10.2014 - 11.2017
- Mentored junior staff, enhancing team performance and operational efficiency.
- Implemented training programs that improved employee skill sets and productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Shift Supervisor
Amazon
09.2012 - 07.2015
- Supervised daily operations, ensuring adherence to safety protocols and efficiency standards.
- Coordinated logistics for inbound and outbound shipments, optimizing workflow and resource allocation.
- Led shift meetings to communicate priorities and address operational challenges effectively.
- Fostered a positive work environment by promoting teamwork and employee engagement initiatives.
Direct Support Professional
SOUTHSIDE VA TRAINING CENTER
Dinwiddie, VA
06.2010 - 09.2012
- Assisted disabled clients to support independence and well-being.
- Supervised daily activities and provided assistance to staff.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Education
High School Diploma -
Hopewell High School
Hopewell, VA06.2010
Associate of Applied Science -
Bryant And Stratton College
Richmond, VA12.2024
Bachelor of Science -
Chamberlain College of Nursing
07.2026
Skills
- Patient assessment
- Medication administration
- Wound care
- Clinical documentation
- Team collaboration
- Critical thinking
- Active listening
Certification
- BLS - Basic Life Support
- ACLS - Advanced Cardiac Life Support
Timeline
Registered Nurse
Southside Reginal Medical Center
09.2025 - Current
Registered Nurse
Parham Doctors Hospital
02.2025 - 03.2026
Nurse Extern
Parham Doctors Hospital
05.2024 - 02.2025
Senior Fraud Specialist
Capital One
11.2017 - 12.2024
Supervisor
General Dynamics
10.2014 - 11.2017
Shift Supervisor
Amazon
09.2012 - 07.2015
Direct Support Professional
SOUTHSIDE VA TRAINING CENTER
06.2010 - 09.2012
Associate of Applied Science -
Bryant And Stratton College
High School Diploma -
Hopewell High School
Bachelor of Science -
Chamberlain College of Nursing