Chaquira Ocasio Lebrón
Virginia Beach,VA
Summary
An Organized, detail-oriented and conscientious self-starter and experienced able to strategize and prioritize effectively to accomplish multiple tasks. Skilled in budget management, preventative maintenance planning, and tenant dispute resolution.
Overview
10
10
years of professional experience
Work History
Leasing Consultant - Senior Property Manager
Franklin Group
Virginia Beach, Chesapeake, Norfolk, Newport News
06.2017 - 07.2025
- As a leasing consultant generated new leases and converted prospects into leases, conducted property tours, processed rental applications and negotiated lases terms resulting in 90-92% occupancy rate. Implemented a customer feedback system resulting in a 20% improvement in resident satisfaction.
- As an Asst. Manager ensuring 100% rent collections and timely issuance of notices as necessary were done. Professionally manage prospective residents interactions, showcasing available units and explaining leasing terms. Maintain accurate records of residents, vendors and maintenance tasks.
- As a Community Manager I managed day-to-day operations of a 209-unit property. Led a team of sales/leasing associates to drive traffic and secure lease. Ensured timely completion of maintenance requests and follow up for satisfaction. Planned and coordinated resident events to improve resident retention. Weekly calls/reports were completed.
Stockroom Operations Associate
Kohl’s
Virginia Beach
08.2016 - 12.2017
- Managed inventory levels, ensuring 100% stock availability for production needs.
- Utilized problem-solving skills to address stock issues.
- Conducted regular audits to ensure compliance with inventory management protocols.
- Maintained a clean and organized stockroom environment to promote safety.
- Pulled stock accurately for jobs, ensuring timely delivery to the production floor.
- Collaborated with cross-functional teams to achieve project goals and meet deadlines.
- Trained new associates on operational procedures and best practices for efficiency.
Food Truck Driver/Cook
T&L Enterprises
Virginia Beach And Norfolk
04.2015 - 06.2016
- As a cook I oversaw 100% of a team where we made sure all the supplies were in stock on a daily before starting our shift. We provided great customer service daily and made sure all customers were happily served.
- Operated trucks safely to transport goods across multiple regions.
- Communicated effectively with dispatch to coordinate timely deliveries.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety .
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
Education
High School Diploma -
Lazaro Educational School
Canovanas, Puerto Rico05-2014
Skills
- Collaborating with a team, vendors and suppliers ensuring the properties were kept above the standard
- A result-driven professional committed to delivering exceptional property management services and revenue growth for the organization
Languages
Spanish
Native or Bilingual
English
Full Professional
Skills
-Communication
-Leadership
-Budgeting
-Customer Service
-Resident Retention
-Event Planning
-Property Management
Timeline
Leasing Consultant - Senior Property Manager
Franklin Group
06.2017 - 07.2025
Stockroom Operations Associate
Kohl’s
08.2016 - 12.2017
Food Truck Driver/Cook
T&L Enterprises
04.2015 - 06.2016
High School Diploma -
Lazaro Educational School