Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charise Davis

Louisa

Summary

Dynamic professional with extensive experience at Tractor Supply Company, excelling in shipping and receiving while ensuring accuracy and efficiency. Proven track record in enhancing customer satisfaction through effective communication and product inspection. A dedicated team player committed to fostering a positive work environment and promoting skill development among staff.

Overview

33
33
years of professional experience

Work History

TSC Receiver

Tractor Supply Company
02.2023 - Current
  • Kept work areas clean, safe, and organized.
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Unloaded pallets and deliveries and organized products in warehouse
  • Managed inventory levels effectively through accurate data entry and record-keeping practices.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
  • Restocked products and rotated items according to standard procedures.
  • Placed, tagged, and secured merchandise in diverse designated areas.
  • Expedited returns of damaged or incorrect items to suppliers, ensuring timely resolution of issues.
  • Ensured timely processing of incoming shipments to minimize stock shortages and improve customer satisfaction.
  • Assisted in resolving discrepancies between purchase orders and delivered goods promptly, minimizing negative impacts on business operations.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

Area Supervisor

McDonald's Restaurant
03.1992 - 09.2022
  • Provided ongoing coaching to staff members, promoting skill development and career progression.
  • Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
  • Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
  • Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
  • Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
  • Increased customer satisfaction with enhanced staff training and regular performance evaluations.
  • Conducted regular performance reviews to provide feedback and identify areas for improvement, enhancing overall team productivity.
  • Organized employee schedules to meet operational demands while balancing individual needs for work-life balance.

Education

Bachelor of Arts - History

Virginia Commonwealth University
Richmond, VA

Skills

  • Shipping and receiving
  • Customer service
  • Product inspection
  • Record preparation
  • Team player attitude
  • Coachability
  • Effective communication

Timeline

TSC Receiver

Tractor Supply Company
02.2023 - Current

Area Supervisor

McDonald's Restaurant
03.1992 - 09.2022

Bachelor of Arts - History

Virginia Commonwealth University

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Charise Davis