Summary
Overview
Work History
Education
Skills
Certification
Awards
Extracurricular Activities
Relevant Experience Qualifications
Additional Qualifications
Timeline
Generic

Charity Melton

Chesapeake

Summary

Dynamic professional with a proven track record at Beach Eye Care, excelling in customer service and patient education. Skilled in financial reporting and effective communication, I consistently ensured accurate billing and enhanced patient satisfaction. Adept at multitasking, I thrive in fast-paced environments while maintaining attention to detail.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Paraoptometric

Beach Eye Care
Virginia Beach
11.2024 - Current
  • Provided exceptional customer service while assisting patients with contact lens fitting and teaching proper care
  • Processed patient orders, maintained accurate billing and insurance records, and ensured follow-up
  • Delivered informative consultations regarding eye health, contact lens care, and billing matters

Houseparent

Wolf Creek Academy
Asheville
05.2023 - 11.2024
  • Managed daily care of at-risk youth, creating a supportive and safe living environment
  • Monitored student behavior, emotional well-being, and academic progress, maintaining detailed records
  • Responded to emergency situations and ensured timely medical documentation and follow-up
  • Enforced institutional rules and administered disciplinary actions when necessary

Project Manager

AGI
Virginia Beach
01.2022 - 01.2023
  • Managed project budgets, ensuring costs remained within allocated limits for signage installation at Nissan locations across the Southeast USA
  • Coordinated logistics, communicated with clients, and ensured project timelines and quality standards were met
  • Provided billing updates, resolved discrepancies, and maintained accurate project reports

Campus Bursar

Centura College
Norfolk
01.2021 - 01.2022
  • Oversaw cash management, including bank deposits, tuition fee processing, and reconciliation of financial records
  • Managed accounts receivable, ensuring timely collection and accurate student account updates
  • Prepared financial reports, processed student refunds, and administered military student benefits
  • Worked closely with students and faculty to resolve billing issues and ensure accuracy

Education

Bachelor of Arts - Communications

Regent University
Virginia Beach, VA
05.2025

Skills

  • Salesforce
  • Epicor
  • Excel
  • Bluebeam
  • Campus Vue
  • Financial reporting
  • Accounts payable
  • Accounts receivable

Certification

First Aid/CPR/AED

CPO (Certified Paraoptometric)

Awards

  • Regent University Dean's Award, 01/01/18
  • Honor's Program Scholarship

Extracurricular Activities

Volunteer, Children's Ministry & Worship Team, Christ the Redeemer Anglican Church Young Life Leader, 300+ Leadership Intern, Regent University, 60

Relevant Experience Qualifications

  • Accounts Receivable, Managed student accounts, processed payments, and followed up on outstanding balances
  • Financial Reporting, Experienced in maintaining accurate financial records and preparing reports for both internal and external stakeholders
  • Compliance & Auditing, Ensured adherence to internal policies and external regulations when managing financial transactions
  • Customer Service, Demonstrated ability to assist customers and clients with inquiries, resolving issues effectively in a fast-paced environment
  • Software Experience, Familiar with Banner software, financial systems, and general office productivity tools

Additional Qualifications

  • Strong understanding of bookkeeping and accounting principles
  • Experience auditing financial records and ensuring accuracy
  • Ability to work efficiently in a high-volume environment under tight deadlines

Timeline

Paraoptometric

Beach Eye Care
11.2024 - Current

Houseparent

Wolf Creek Academy
05.2023 - 11.2024

Project Manager

AGI
01.2022 - 01.2023

Campus Bursar

Centura College
01.2021 - 01.2022

Bachelor of Arts - Communications

Regent University
Charity Melton