Charles Archie
VGS
Virginia Beach
18
years of professional experience
Benefits Professional experienced in managing employee benefits programs and ensuring regulatory compliance. Enhanced employee satisfaction and operational efficiency through effective communication and conflict resolution. Fostered collaborative team environments while adapting to changing needs.
Work History
Benefit Specialist
2 Years 1 Month- Provided information on Tricare Insurance to military members and families, ensuring they received accurate and timely support. I help update and create referrals. I also update PCM changes and help Beneficiaries Port their insurance from different region. I provided patient information to providers. I trouble shoot devices for patients and providers. Managed HIPAA compliance for the company and supported co-workers with essential knowledge for their roles. As a remote employee with multiple years of experience working from home. I also listen to our clients who call in and are struggling with life and needs someone to listen Being prior Milit'sary I know what it's like. I also evaluated confidential personal records that, if released, would constitute an unwarranted invasion of personal privacy. Identified areas of privacy concern to protect sensitive information. associated with programs, operations, and technology
- Full-time hours per week: 40
- Mgr Michelle Morales
- phone number 512-762-6122
- start date 5/2024 - 6/2026
- $17.00 hourly
9 Months
- I process data entry of PHI information. I helped customers with application and educating them on programs. Assisted with State programs such as Medicaid and SNAP. Scan and uploaded documents for future use. I managed the disposal and retrieving of documents in accordance with State Law. I also was responsible for daily interactions with people in a controlled setting, reviewing their information before submitting to Medicaid. I also listened and cared for the people who came in for help needing assistance. I am responsible for HIPPA regulations to ensure proper data handling
- Hours per week: 40
1 Year 1 Month
- I assisted customer with needs. I help my co-workers with their daily duties. I stocked shelves and helped customers throughout day. I also did inventory for store making sure we had everything needed. I worked part-time
- Hours per week: 20
1 Year 1 Month
- I helped with Life support devices handling sales. As calls from customer in need of care. I educated the customers how they devices work. I helped co-workers with education on selling and methods on how to take care of customers
- Hours per week: 40
6 Years 9 Months
- While serving my country I assisted in training of junior sailors for the command to be mission ready. I was responsible for leading and maintaining the junior sailors in the command. As the Supervisor for my department. I managed their evaluation and performance to help them grow as in the field and gain rank. I was responsible for multi-million dollars aircrafts. I also mentored and helped sailors who were struggling with life and home issues. I also Evaluates confidential personal records that, if released, would constitute an unwarranted invasion of personal privacy. Assesses privacy risks associated with programs, operations, and technology. Ensures compliance with agency privacy program requirements
- Series: 6652 - Grade: E-5
- Hours per week: 40
Education
Bachelor's degree - Computer Information System
I received my Bachelor in Computer Information System
Associate's degree - liberal arts
I received my associate degree in liberal arts
Skills
Benefit education
Benefits counseling
Microsoft Office
Teamwork
Problem-solving abilities
Leadership skills
Job-related training
I am multiple years of Job Training skills that include Customer Service. I enjoy talking to people and solving issues. I have over 30 years of customers service experience. That include restaurant to in-person and remote that involves helping those in need. My Gift that God gave me is no matter where I am. It was always easy for me to speak to others in a large group small compactly. I have multiple years of remote work experience that allows me to work u supervised and providing confidence to my employer that I am dependable. I have experience being prior military, And know what Veterans are going through. I can relate. I want to give back to the Military by helping those who came before and after.
Timeline
Benefit Specialist
VGS
05.2024 - 06.2026Read More
B | Abacus
08.2023 - 05.2024Read More
Custmer Care | Home Depot
05.2022 - 06.2023Read More
Cusomer Care | 24/7 Life
03.2020 - 04.2021Read More
Aviation Ordnance | Navy
09.2008 - 06.2015Read More
St Leo University
Associate's degree from liberal arts
Read More
ECPI
Bachelor's degree from Computer Information System
Read More