Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Charles Battaglia

Springfield

Summary

Experienced Bartender maintaining bar and service area in optimal condition. Proficient in bar operations, supply ordering, mixology, invoice generation and order fulfillment. Independent with collaborative leadership principles and thoughtful motivation strategies.

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

4
4
years of professional experience

Work History

Lead Bartender

Pastis DC
12.2023 - 06.2025
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Followed strict recipes and drink measurements to minimize product used.
  • Assisted and informed management on inventory maintenance and when supplies needed to be ordered.
  • Created cocktails and coached the service staff for the restaurant’s first participation in DC Cocktail Week.

Bartender

Great American Restaurants
08.2021 - 09.2023
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Decreased waste, following strict recipes and drink measurement protocol.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Increased bar revenue through development and marketing of featured cocktails.

Financial Manager

Great American Restaurants
12.2021 - 08.2023
  • Prepared comprehensive financial statements for executive review, aiding in effective decision-making processes regarding growth opportunities and resource allocation.
  • Increased financial efficiency by streamlining budget processes and implementing cost-saving measures.
  • Managed essential personnel data and records using Microsoft Excel.
  • Complied with established internal controls and policies.
  • Identified and investigated variances to optimize financial plans and forecasts.

Education

High School Diploma -

Saint Genevieve High School
Panorama City
05.2018

Skills

  • Responsible Alcohol Service
  • Liquor, Beer and Wine Knowledge
  • Cash Handling
  • Dining Room Management
  • New hire training
  • Staff Scheduling
  • Inventory Management
  • Toast POS

Accomplishments

  • Collaborated with a new team of service staff and management to open Pastis’ DC location.

Timeline

Lead Bartender

Pastis DC
12.2023 - 06.2025

Financial Manager

Great American Restaurants
12.2021 - 08.2023

Bartender

Great American Restaurants
08.2021 - 09.2023

High School Diploma -

Saint Genevieve High School

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Charles Battaglia