Excel
Charles Belle
Midlothian,VA
Summary
Award-winning General Sales Manager & Internet Sales Expert with a track record of driving revenue growth, optimizing sales processes, and leading top-performing teams. Proven success in CRM, digital marketing, and customer relationship management. Entrepreneurial-minded business owner committed to delivering exceptional service and scalable business growth.
Overview
20
20
years of professional experience
Work History
General Sales Manager
General RV Center
06.2017 - 06.2024
- Coached 28 sales and 6 finance associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Streamlined sales processes for improved efficiency, resulting in higher close rates and shorter sales cycles.
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
- Cultivated positive work environment that motivated staff members to exceed individual and team goals regularly.
- Attended industry events and conventions to expand sales opportunities.
Internet Sales Manager
McGeorge Rolling Hills RV Camping World
02.2004 - 05.2017
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Improved cross-functional collaboration between sales, marketing, and customer support teams by implementing regular communication channels and update meetings.
- Monitored competitor activity, adjusting pricing strategies accordingly to maintain a competitive edge in the market.
- Trained 35 sales staff on company procedures and salesmanship.
- Leveraged SEO best practices in website content creation to improve search engine rankings and drive organic traffic growth.
Education
Business Administration And Management
Shepherd University
Shepherdstown, WVSkills
- Leadership and team building
- Employee Motivation
- Team Development
- Sales Development
- Budgeting and finance
- Sales Training
- Goal Setting
- Advertising and marketing
- CRM Software
Certification
- Certified Electronic/Communication Service Contractor # 2705182605 , NightOak Outdoor Lighting - 2002
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Software
Word
Adobe
QuickBooks
Timeline
General Sales Manager
General RV Center
06.2017 - 06.2024
Internet Sales Manager
McGeorge Rolling Hills RV Camping World
02.2004 - 05.2017
Business Administration And Management
Shepherd University
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