Charles Freitas
Reston
Summary
Certified in 2019 Excel Training. Managed successful shifts of teams of 20+. In undergrad, Managed budgets of $50,000+ Lead organizations of over 80 people Taken multiple collegiate level Marketing, Management, Economics, and Accounting Classes. Professionally, managed a franchise of 98 restaurants after taking over for my father and uncle, who had both passed. Developed management and creative problem solving skills in extremely stressful environments.
Overview
7
7
years of professional experience
Work History
Franchise Operator
Colonel's Limited LLC
03.2025 - 06.2025
- Worked with Senior Supervisors to ensure smooth day-to-day store operations.
- Managed relationships between Corporate Papa Johns and our franchise.
- Oversaw and approved office work revolving around marketing, human resources, and legal responsibilities.
Special Projects Manager
Colonel's Limited LLC
05.2024 - 03.2025
- Organized individual Customer Appreciation Day Promotions both through collaboration with our marketing company and boots-on-the-ground work with the General Manager and store staff.
- Gathered data from the Customer Appreciation Day promotion to better address geofencing in our advertising.
- Created a modified Labor Matrix to address proper labor percentages with the addition of aggregator costs in food delivery. Saved Colonel's Limited over $1 million in saved labor costs in a year.
Administrative Assistant
Colonel’s Limited DBA Papa John’s
01.2018 - 01.2023
- Assisted in the daily running of the corporate side of the company
- Worked with business licenses and payroll
- Inspected gas, water, energy, and trash bills weekly
Office Manager Assistant
Colonel’s Limited DBA Papa John’s
01.2018 - 01.2023
- Kept the office in working order
- Organized important documents
- Reviewed lease deals
Marketing Assistant
Colonel’s Limited DBA Papa John’s
01.2018 - 01.2023
- Created new marketing materials to send out to customers or put into stores
Assistant Manager
Papa John’s
01.2018 - 01.2023
- Completed food orders
- Ran the store and ensured that it was kept in working condition
Shift Leader
Papa John’s
01.2018 - 01.2023
- Lead shifts of teams of more than 20 people
- Satisfied the needs of customers
- Remedied issues between the store and customers
Education
Artium Baccalaureus - Business Administration
College of Charleston
Charleston, SC05.2024
Skills
- Operations management
- Performance analysis
- Cash flow optimization
- Marketing tactics
- Team oversight
- Business administration
- Project management
Accomplishments
- Became President of Kappa Sigma Fraternity, Kappa Chi Chapter of College of Charleston, Jan 2023 - December 2023.
Timeline
Franchise Operator
Colonel's Limited LLC
03.2025 - 06.2025
Special Projects Manager
Colonel's Limited LLC
05.2024 - 03.2025
Administrative Assistant
Colonel’s Limited DBA Papa John’s
01.2018 - 01.2023
Office Manager Assistant
Colonel’s Limited DBA Papa John’s
01.2018 - 01.2023
Marketing Assistant
Colonel’s Limited DBA Papa John’s
01.2018 - 01.2023
Assistant Manager
Papa John’s
01.2018 - 01.2023
Shift Leader
Papa John’s
01.2018 - 01.2023
Artium Baccalaureus - Business Administration
College of Charleston
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