Charles Kelly
Virginia Beach
Summary
Detail-oriented professional with experience in retail, recognized for strong work ethic, time management, and integrity. Skilled in training new associates and providing exceptional customer support, driving improvements in service quality and operational flow.
Overview
7
7
years of professional experience
Work History
Cashier/Personal Shopper
Safeway
Littleton, CO
02.2024 - 11.2025
- Assisted customers with inquiries and provided exceptional service.
- Maintained a clean and organized checkout area and e-commerce room to improve operational flow.
- Collaborated with team members to optimize efficiency during peak hours.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Trained new associates on Drive Up & Go technology, customer service practices, and personal shopping workflow.
- Worked flexible schedule and extra shifts to meet business needs.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Volunteer
Virginia Beach Christian Church
Virginia Beach, VA
09.2018 - 02.2022
- Assisted with special events and programs.
- Provided emotional support and companionship to elderly in community homes.
- Transported and organized food bank stock.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
High School Diploma -
Frank W. Cox High School
Virginia Beach, VA06-2022
Skills
- Customer service
- Time management skills
- Team collaboration
- Complex problem-solving
- Merchandise restocking
- POS systems
- Staff training
- Work ethic and integrity
- Patience and empathy
- Professionalism and courtesy
Timeline
Cashier/Personal Shopper
Safeway
02.2024 - 11.2025
Volunteer
Virginia Beach Christian Church
09.2018 - 02.2022
High School Diploma -
Frank W. Cox High School