Charles Davis
Fancy Gap
Summary
Reliable production team member with expertise in equipment setup, operation and calibration to achieve demanding quality and productivity targets. Inspect, maintain and repair machinery to support team needs. Bringing 7+ years of experience and solid dedication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ring Spinner
Parkdale Mills Plant 32-37
07.2017 - Current
- Coordinated simultaneous operations over 3-4 machines and adjusted settings to optimize production.
- Reduced waste and material costs by closely monitoring raw material usage and adjusting processes accordingly.
- Ensured consistent product quality by establishing strict quality control measures and regularly inspecting finished goods.
- Improved production efficiency by consistently monitoring the machines and piecing any bobbins that has no thread being spun onto it.
- Ensured high-quality output by carefully monitoring yarn for defects.
- Streamlined production processes for increased efficiency through the implementation of standardized winding procedures.
Sales Representative
Results Global
06.2016 - 07.2017
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Increased sales by offering advice on purchases and promoting additional products.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Developed and delivered engaging sales presentations to convey product benefits.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
Customer Service
Exxon
07.2015 - 06.2016
- I was to assist customers with their purchases of gas and other Exxon Products.
- Helped customers complete purchases, locate items and join reward programs.
Sales Representative
Results Global
11.2014 - 07.2015
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Developed and delivered engaging sales presentations to convey product benefits.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
Warehouse Associate
Atwork Staffing
09.2014 - 09.2014
- Verify and maintain records on incoming and outgoing shipments
- Prepare items for shipment
- Duties include assembling, addressing, stamping, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products.
Customer Service Representative
WalMart
02.2014 - 04.2014
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
- Recommended products to customers, thoroughly explaining details.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
Cyber Security, information technology
Devry University
Online09.2023
High School Diploma -
Carroll County High School
Hillsville, VA05.2011
Skills
- Time Management
- Complex Problem-Solving
- Customer Engagement
- Learning Strategies
- Active Listening
- Standard Operating Procedure
- Critical Thinking
- Efficient Service
- Maintaining Quality Assurance Standards
- Quality Assurance Inspections
- Thorough Knowledge of Product
- Computer Operations
- Production Work
- Knowledge Base
- User Experience
- Computer Hardware Knowledge
- Quality Control
- Computer Operating Systems
- Content Design
Accomplishments
- Exceeded monthly quota multiple number of times.
- Achieved great productions results through effectively helping with all the other operators tasks.
Certification
- Google IT Support Certification
Languages
Spanish
Limited Working
Timeline
Ring Spinner
Parkdale Mills Plant 32-37
07.2017 - Current
Sales Representative
Results Global
06.2016 - 07.2017
Customer Service
Exxon
07.2015 - 06.2016
Sales Representative
Results Global
11.2014 - 07.2015
Warehouse Associate
Atwork Staffing
09.2014 - 09.2014
Customer Service Representative
WalMart
02.2014 - 04.2014
Cyber Security, information technology
Devry University
High School Diploma -
Carroll County High School
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