Charlie Woodman
Hopewell
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
15
15
years of professional experience
Work History
Quality Control Inspector
Southern Foodservice Management Inc
01.2025 - Current
- Trained new team members on quality control procedures and best practices.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Conducted thorough inspections of dining facilities and created detailed inspection reports documenting findings, deviations from specifications, and recommended corrective actions
General Manager
Papa John's
05.2022 - Current
- Actively recruit customer focused team members, maintain adequate staffing levels according to projected sales, properly orient and train team members.
- Manage profit goals against budget & prior year; ensure food, labor & other controllable costs stay within budget, & correct deviations from the budget.
- Effectively coach and develop team members to ensure entire team is quality and customer focused.
Window Cleaning and Softwash/Power Wash Technician
Advanced Window Cleaning, LLC
06.2017 - 05.2022
- Using specialized equipment, including waterfed poles, ladders, scaffolding, and cleaning solutions to remove dirt, oil, and grease stains from windows, and mirrors
- Following safety procedures to protect myself and client property, and ensuring the water supply is sufficient for the job
- Operating pressure washer machinery safely and effectively, and checking equipment for good working order
Sales Representative
Rooms To Go
01.2015 - 06.2017
- Provided customer assistance involving selling, loading furniture, and measuring
- Researched and presented information on features and benefits with current products.
- Worked diligently in a fast pace environment while taking care of multiple clients at a time.
General Manager
AAFES - Charley's Grilled Subs
06.2013 - 01.2015
- Establish and communicate performance expectations. Document performance issues and take appropriate disciplinary action, up to and including termination.
- Manage sales goals against budget & prior year by providing prompt and friendly customer service.
- Plan and manage adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss.
Assistant Manager
AAFES - Base Exchange
08.2010 - 06.2013
- Recruiting, scheduling, training, and evaluating employees.
- Ensuring high levels of customer satisfaction through excellent service and being the point of contact between staff and customers.
- Achieving sales targets by maintaining proper inventory levels, implementing purchasing plans, and promoting the store, product line, and service.
Education
Bachelor's degree - Business Psychology
Cornell University
Ithaca, NY06.2011
Skills
- Teamwork and collaboration
- Problem resolution
- Customer service
- Attention to detail
- Critical thinking
- Organization and time management
Accomplishments
- ServSafe Food Protection Manager Certification
- Registered ServSafe Examination Proctor
- Certified ServSafe Instructor
- SHRM-CP Certification
- Striving for Excellence in SFM Leadership Certification
- HACCP Certification
- First Aid and CPR Certification
Military Service
- Branch: United States Navy
- Service Country: United States
- Rank: Petty Officer Third Class
- June 2002 to June 2009
Timeline
Quality Control Inspector
Southern Foodservice Management Inc
01.2025 - Current
General Manager
Papa John's
05.2022 - Current
Window Cleaning and Softwash/Power Wash Technician
Advanced Window Cleaning, LLC
06.2017 - 05.2022
Sales Representative
Rooms To Go
01.2015 - 06.2017
General Manager
AAFES - Charley's Grilled Subs
06.2013 - 01.2015
Assistant Manager
AAFES - Base Exchange
08.2010 - 06.2013
Bachelor's degree - Business Psychology
Cornell University