Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Thompson Hospitality
05.2025 - Current
Led a team of 11 employees, providing guidance and support to ensure efficient operations
Developed and implemented strategies to improve productivity and streamline processes
Identified areas for process improvement through data analysis
Ensured compliance with all regulatory requirements related to health, safety, sanitation, etc
Resolved customer complaints or issues promptly while maintaining a positive brand image
Provided ongoing coaching and mentoring to team members, supporting their professional development
Oversaw the hiring process, conducting interviews and making hiring decisions based on qualifications and fit with company culture
Created and maintained budgets, monitoring expenses to meet financial targets
Maintained high standards of quality control to ensure customer satisfaction
Deli Clerk/Cashier
Safeway
03.2024 - Current
Slice meats and cheeses
Take orders
Precise weighing
Work a POS system
Game Technician
Dave & Buster's
01.2022 - 05.2025
Fixing and replacing IO Boards
Fixing and replacing circuit boards
Working with game motors
Resetting coin pushers
Cleaning out games
Preventative maintenance (PMT)
Customer satisfaction
Facilities Supervisor
Round One Entertainment
04.2023 - 03.2024
Be able to manage two departments
Electrical work
Cleaning crew
Head of mechanics and cleaners
Manage money
Ring up food
Operate POS system
Customer service
Selling a product, convince customers to come back
Amusement Associate
Round1 Bowling and Amusement
05.2021 - 01.2022
I worked as the amusement associate.
Stocking cranes
Resetting coin pushers
Stocking the prize room
Using POS system to ring customers up for game card
Deli Clerk/ Produce Clerk
Safeway Inc./Albertson's Inc
12.2020 - 04.2021
Cutting fruit
Safe knife practices
Safe meat slicer use
Customer service
Working under pressure
McDonalds Crew Member
McDonald's
06.2020 - 11.2020
Use of a POS system
Customer service
Packaging food
Making drinks
Working under pressure
Education
High school diploma -
Liberty High School
Peoria, AZ
05-2020
Skills
Google drive
Cost control
Retail operations management
Workplace safety compliance
Customer rapport
Adaptability and flexibility
Task delegation
Microsoft office expertise
Customer support
Hardware maintenance
System upgrades
Operating systems
Diagnostic tools
Strong work ethic
Certification
Driver's License
EPA Certification
Food Handler Certification
ServSafe
Languages
Japanese - Beginner
American Sign Language - Intermediate
Timeline
Assistant Manager
Thompson Hospitality
05.2025 - Current
Deli Clerk/Cashier
Safeway
03.2024 - Current
Facilities Supervisor
Round One Entertainment
04.2023 - 03.2024
Game Technician
Dave & Buster's
01.2022 - 05.2025
Amusement Associate
Round1 Bowling and Amusement
05.2021 - 01.2022
Deli Clerk/ Produce Clerk
Safeway Inc./Albertson's Inc
12.2020 - 04.2021
McDonalds Crew Member
McDonald's
06.2020 - 11.2020
High school diploma -
Liberty High School
Additional Information
Authorized to work in the US for any employer
High honors in AP English, AP History, AP Literature, and AP Composition and Language in High School