Chelisa Anderson Rand
Chesapeake
Summary
Goal-oriented Teacher Assistant ready to offer support to students of different learning levels and backgrounds. Eager to enhance learning environments through effective collaboration and adaptability. Skilled in student engagement, and administrative tasks. Reliable team player focused on achieving educational goals. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Teacher Assistant
Hrcap, Inc
06.2022 - Current
- Follow a consistent schedule, which includes small and large group experiences, choice time, music and movement, large and small motor activities, skill development, meals
- Observe and record behaviors of children to assist the teacher in the identification of each child's strengths and areas to grow
- Encourage experimentation, exploration, problem solving, cooperation, socialization, and choice making
- Ask open-ended questions and listen respectfully to the answers
- Help children with writing their names and letters
- Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
- Enhanced classroom environment by implementing various teaching methods and strategies, catering to diverse learning styles.
Substitute Teacher Assistant
Hrcap, Inc
04.2022 - 06.2022
- Assisting teacher with classroom duties, cleaning classroom, monitoring children, assisting with preparing meals, bus monitor, assisting with classroom behavior,
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Customer Service Rep
Amazon.com
10.2021 - 02.2022
- Assisted customers with changing personal information
- Assisted customers with questions about their orders or package
- Assisted customers with questions about misdelivered items
- Assisted customers with refunds or exchanges
- Identified customers before accessing their account
Customer Service Representative
MAXIMUS FEDERAL SERVICE
04.2021 - 07.2021
- Assisted callers who needed to book appointments for vaccinations
- Assisted callers with CDC vaccination questions
- Identified callers information and zip code used VOIP to answer calls
- Used SOP to help answer caller questions
Order Picker
Amazon
11.2020 - 03.2021
- Pick customer grocery orders
- Restock items
Substitute Teacher
Portsmouth Public Schools
10.2018 - 03.2020
- Fill in for teacher, teach class, assist students when need help, maintain order in classroom, keep on task with subjects, responsible for children to get home the correct way whether by bus or parent pick-up
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Customer Care Specialist
Humana Inc.
05.2016 - 09.2018
- Register patients in CHCS, set appointments for military families, answer inbound calls, assist patients with questions
- Use CHCS to track and schedule referral appointments to the specialty clinics at the MTFs
- Negotiate appointment date and time
- Utilize CHCS/AHLTA system tools to facilitate maintenance of appointment slots, rescheduling options or cancellation processing
- Validate basic CHCS patient demographic information prior to booking appointment for patients
- Makes required updates
Education
No Degree - Early Childhood Education
Tidewater Community College
Portsmouth, VA05-2022
Bachelor of Science - Criminal Justice
Old Dominion University
Norfolk, VA07-2014
Skills
- Classroom Management
- Parent-teacher communication
- Early childhood education
- Classroom Experience
- Experience Working With Students
- Problem-solving
- Active listening
- Positive reinforcement
- Assessment development
- Teamwork
- Strong work ethic and dependable
Certification
- Child Development Associate (CDA) Certificate
- Educational Support Specialist Certificate
- Mat Training
- CPR/First Aid
- Challenging Behavior Training
- Al's Pals certificate
- Recognize Seizure Training
Timeline
Teacher Assistant
Hrcap, Inc
06.2022 - Current
Substitute Teacher Assistant
Hrcap, Inc
04.2022 - 06.2022
Customer Service Rep
Amazon.com
10.2021 - 02.2022
Customer Service Representative
MAXIMUS FEDERAL SERVICE
04.2021 - 07.2021
Order Picker
Amazon
11.2020 - 03.2021
Substitute Teacher
Portsmouth Public Schools
10.2018 - 03.2020
Customer Care Specialist
Humana Inc.
05.2016 - 09.2018
No Degree - Early Childhood Education
Tidewater Community College
Bachelor of Science - Criminal Justice
Old Dominion University
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