CHELSE BROWN
Roanoke
Summary
Detail-oriented professional with over 10 years of experience in office and warehouse environments, demonstrating proven success in data entry, staff training and development, and performance management. Known for a friendly demeanor and strong work ethic, consistently striving to enhance team productivity and operational efficiency. Committed to leveraging skills and expertise to contribute positively to organizational goals and ensure seamless workflow. Eager to bring a proactive approach to medical or warehouse roles, fostering collaboration and driving results within the company.
Overview
13
13
years of professional experience
Work History
Shipping and Receiving Clerk
Brown Aviation Logistics
Newark, NJ
03.2023 - Current
- Directed logistics operations to ensure timely management of shipments and accurate receipt of kitted supplies and raw materials.
- Managed communication channels to enhance collaboration and operational efficiency between team and truck drivers.
- Implemented effective scheduling strategies to prioritize urgent tasks.
- Reviewed and verified labeling and flight information to maintain regulatory adherence and operational efficiency.
- Executed timely loading and unloading operations to ensure efficient logistics flow.
- Achieved high levels of data accuracy through meticulous data entry practices. Enhanced operational efficiency by streamlining data entry procedures. Delivered reliable data management support, contributing to informed decision-making.
- Managed inventory accuracy and efficiency through effective use of RF scanning systems.
- Managed documentation processes for manifests and bills of lading to ensure compliance. Oversaw collaboration among teams to streamline documentation workflows. Led initiatives to enhance accuracy and efficiency of documentation practices.
- Executed order processing operations to ensure timely fulfillment and customer satisfaction.
- Executed printing and scanning tasks efficiently. Assisted users with printing and scanning processes. Supported team members in managing printing and scanning requirements.
- Oversaw the efficient dispatch of over 60 flights each day, maintaining operational schedules and safety protocols.
- Trained and mentored new staff on shipping procedures and safety protocols.
- Oversaw compliance with safety regulations during loading and unloading activities.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
Team Supervisor
Marleylilly LLC
Greenville, SC
05.2015 - 12.2021
- Assisted in compiling daily and weekly reports to track progress. Supported creation of product documentation to enhance team communication.
- Trained new employees on machine operations to foster skill development and improve overall performance.
- Supervised team dynamics by resolving questions, allocating tasks, and managing workflows to optimize productivity and elevate customer experience.
- Diagnosed and resolved machine complications and damaged merchandise to enhance operational efficiency.
- Implemented and enforced safety and quality procedures to ensure compliance.
- Assisted with inventory management and shipping processes. Supported outbound logistics for efficient delivery. Operated laser and engraving equipment as part of production team.
- Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
- Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
Data Entry Clerk/Production Associate
Orvis Company Inc
Roanoke, VA
11.2013 - 05.2015
- Updated company spreadsheet with barcode shipment details to ensure leaders have immediate access to vital client order data.
- Maintained regular email communication with corporate offices to support operational objectives.
- Designed and documented official handbook processes to standardize position expectations and guidelines.
- Executed production processes to ensure efficient workflow and high-quality output.
- Monitored inventory levels, coordinating with supply chain to maintain optimal stock availability.
- Inspected final products to assess compliance with quality standards and established tolerances.
Impact Merchandiser
Acosta Company Inc
Roanoke, VA
09.2013 - 02.2014
- Selected and organized products to streamline inventory management.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Developed and implemented merchandise displays to enhance product visibility and drive sales.
- Conducted regular audits of store layouts to maintain compliance with company standards and improve customer experience.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
Education
Associate of Arts - Arts
Greenville Technical College
Greenville, SCBachelor of Arts - Theatre
College of Charleston
Charleston, SC05.2013
Skills
- Effective interpersonal communication
- Effective in both team and independent settings
- Employee onboarding and training
- Process Documentation
- Quality Assurance
- Schedule Management
- Office Administration
- Logistics Coordination
- Experienced with RF scanning technology
- Inventory Management
Timeline
Shipping and Receiving Clerk
Brown Aviation Logistics
03.2023 - Current
Team Supervisor
Marleylilly LLC
05.2015 - 12.2021
Data Entry Clerk/Production Associate
Orvis Company Inc
11.2013 - 05.2015
Impact Merchandiser
Acosta Company Inc
09.2013 - 02.2014
Bachelor of Arts - Theatre
College of Charleston
Associate of Arts - Arts
Greenville Technical College