Chelsea Poole
Virginia Beach
Summary
Hello! I am Chelsea,
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
Work History
Full Service Shopper
Instacart
04.2024 - Current
- Executed comprehensive shopping tasks, ensuring quality products were sourced according to customer preferences.
- Navigated local stores to source products quickly and effectively, optimizing delivery times.
- Implemented time management strategies to fulfill multiple orders simultaneously, increasing productivity.
- Adhered to safety and health regulations while handling food products, ensuring customer safety.
Line lead
IMS GEAR
03.2019 - 03.2023
- Conducted regular quality inspections to maintain high product standards and compliance with industry regulations.
- Oversaw daily production operations to ensure adherence to quality standards and production schedules.
- Assisted in troubleshooting equipment malfunctions, minimizing downtime and ensuring continuous operations.
- Developed and implemented quality assurance protocols to enhance product reliability and compliance with industry standards.
Cashier
Sky-mart/Exon Gas station
01.2018 - 03.2019
- Operated cash register and processed transactions accurately, ensuring a seamless customer experience.
- Tracked inventory levels and reported discrepancies to management to ensure product availability.
- Developed strong relationships with regular customers, enhancing loyalty and repeat business.
- Assisted in inventory management by counting and restocking merchandise as needed.
Education
GED
Glen Burnie, MDSkills
- Positive Attitude
- Cash Handling
- Adaptability
- Attention to Detail
- Communication Skills
- Multitasking
- Problem Solving
- Inventory Management
- Customer Service
- Time Management
Timeline
Full Service Shopper
Instacart
04.2024 - Current
Line lead
IMS GEAR
03.2019 - 03.2023
Cashier
Sky-mart/Exon Gas station
01.2018 - 03.2019
GED