Chelsi Graitge
Alexandria
Summary
Experienced in training and developing employees to align with organizational standards and goals, consistently achieving set goals and effectively managing projects. Led a critical project as a compliance analyst, preventing potential financial losses and providing comprehensive training for ongoing success. Possessing a strong passion for problem-solving and demonstrating optimal learning when comprehending processes from beginning to end. Thriving in discovering effective solutions and implementing them, while continually acquiring new knowledge within the career field.
Overview
9
9
years of professional experience
Work History
Sr Compliance Analyst
BerkleyNet Underwriters
04.2022 - Current
- Coordinated BerkleyNet's claims processes to meet state compliance requirements.
- Facilitated detailed instructional programs for claims adjusters about the nuances of state-specific workers' compensation injury standards.
- Engaged in developing procedures aimed at improving efficiency during cleanup tasks.
- Served as a subject matter expert on regulatory requirements during system implementations and process improvements projects, ensuring seamless integration into existing workflows.
- Analyzed data from various sources to identify patterns indicative of potential compliance risks or areas needing improvement.
Claims Adjuster
GEICO
05.2020 - 03.2022
- Conducted thorough investigations into insurance claims and property damage, determining the company’s liability
- Evaluated insurance policies for coverage, reviewed photographs, surveyor reports, and repair estimates to determine appropriate coverage.
- Proficiently drafted and submitted settlement decision letters, alongside appropriate payment to insureds
Spa Manager
XSport Fitness
05.2016 - 03.2020
- Streamlined client communication regarding spa promotions and services, while maintaining daily communication with senior management to orchestrate and obtain daily spa objectives
- Managed all spa operations, including training, treatment procedures, budgeting, and inventory control
- Consistently exceeded monthly performance targets, surpassing the previous years metrics by over 100%
Education
Emergency Medical Technician Program -
Northern Virginia Community College
01.2017
High School -
Annandale High School
01.2011
Skills
- Data Analysis
- Analytical Thinking
- Project Management
- Continuous Learning
- Effective Communication
- Attention to Detail
- Translate Technical Findings into Actionable Insight
- Regulatory expertise
- Compliance monitoring
Timeline
Sr Compliance Analyst
BerkleyNet Underwriters
04.2022 - Current
Claims Adjuster
GEICO
05.2020 - 03.2022
Spa Manager
XSport Fitness
05.2016 - 03.2020
Emergency Medical Technician Program -
Northern Virginia Community College
High School -
Annandale High School
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