Chenia Spence
Virginia Beach
Summary
Results-driven Senior Program Analyst with extensive experience supporting U.S. Navy and Department of Defense (DoD) program offices. Demonstrated success in program and administrative management, project coordination, and process improvement within fast-paced, mission-critical environments. Skilled in stakeholder engagement, strategic planning, and compliance oversight. Recognized for exceptional analytical ability, communication, and leadership across multidisciplinary teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Program Analyst
SAIC / PMW-160 (SPAWAR) – NIWC
11.2019 - Current
- Provide program and administrative support to Capability Based In-Service Engineering Activity (CB-ISEA) operations for Navy fleet systems.
- Collaborate with Tactical Air Command Network (TACNET) customers to support short- and long-term technical and engineering goals.
- Coordinate workforce transitions, policy interpretation, performance consultation, and training development.
- Facilitate operational meetings and stakeholder engagements with PMW-160 Program Office and associated government sponsors.
- Lead travel authorization processes for CONUS and OCONUS missions, ensuring compliance with DoD and client requirements.
- Conduct data analysis and performance reporting to identify trends, improve workflow efficiency, and ensure mission alignment.
Project Coordinator / Financial Accountant
Deloitte / U.S. Coast Guard Finance Center
03.2017 - 11.2019
- Coordinated multiple financial and administrative projects, ensuring timely completion and adherence to federal accounting standards.
- Prepared and analyzed financial data, reconciliations, and reporting deliverables for program leadership.
- Supported audit readiness efforts and implemented process improvements for operational efficiency.
- Liaised between departments and external stakeholders to streamline program execution.
Claims Representative
DOMA Technologies / Department of Veterans Affairs
04.2016 - 03.2017
- Processed and verified veteran benefit claims in accordance with federal policy and quality standards.
- Conducted data entry, document verification, and case management to ensure accurate benefit adjudication.
- Delivered professional customer service while maintaining confidentiality and regulatory compliance.
Education
Coursework in Business Administration
Tidewater Community College
High School Diploma - undefined
Nansemond River High School
01.2009
Skills
- Program and Project Management
- Administrative and Operational Support
- Process and Performance Improvement
- Stakeholder Liaison and Communication
- Staff Supervision and Development
- Travel Coordination (CONUS/OCONUS)
- Data Analytics and Metrics Reporting
- Strategic Planning and Policy Compliance
- Customer Service Excellence
- DoD and Navy Contracting Experience
- Microsoft Office Suite, SharePoint, Teams, ServiceNow, SWAT, GSA Supply
Certification
- Pursuing Project Management Professional (PMP) Certification
- References Available Upon Request
Timeline
Senior Program Analyst
SAIC / PMW-160 (SPAWAR) – NIWC
11.2019 - Current
Project Coordinator / Financial Accountant
Deloitte / U.S. Coast Guard Finance Center
03.2017 - 11.2019
Claims Representative
DOMA Technologies / Department of Veterans Affairs
04.2016 - 03.2017
High School Diploma - undefined
Nansemond River High School
Coursework in Business Administration
Tidewater Community College