Detail-oriented individual with experience delivering customer service and administrative excellence, including clerical support and public interaction. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
15
15
years of professional experience
Work History
Administrative Assistant- Attendance Secretary
Grafton High School
08.2023 - Current
Worked with administration on updating and executing student attendance policies to provide greater efficiency.
Reviewed absences and tardy reports for each class period as reported by teachers.
Mitigated variety of student and parent complaints and problems daily.
Handled parent calls requesting student early dismissal for approved reasons and facilitated release of students from class.
Documented visitor sign-ins and notify staff or department upon arrival.
Maintained student attendance records for students and recorded in student information system.
Answered phone calls and messages from parents concerning attendance.
Recorded and tracked daily bus route schedule and reported on late arrivals or bus issues.
Corrected discrepancies and posted daily summary report on absences.
Exercised judgment within school policy guidelines to alleviate principal's workload.
Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
Licensed Psychiatric Technician
California Department of Corrections and Rehabilitation
09.2014 - 10.2019
Provided basic level of general nursing and behavioral psychiatric nursing care to patients with the Mental Health policies, procedures and regulations in a correctional health care setting.
Provided basic level of general nursing, behavioral and psychiatric nursing care to patients under valid authorization by a provider's order and clinical direction of a Registered Nurse.
Provided support to the care team for daily healthcare operations.
Within the PT scope of practice, administered medications, provided group therapy, completed clinical rounds and crisis intervention.
Participated in care team meetings and communicated to all disciplines the care provided and needed for patients in the unit.
Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Developed individualized treatment plans for patients in collaboration with mental health professionals.
Participated in patient education, helping to reinforce concepts and treatment plans.
Licensed Psychiatric Technician
Aegis Treatment Centers
02.2011 - 12.2016
Performed applicable federal and state regulations daily reconciliation of controlled substances.es.
Perform applicable federal and state regulations daily reconciliation of controlled substances.
Maintained medication dosage sheets and urinalysis results.
Administered medication dosages and evaluate patients for side effects or reactions.
Ensured patient confidentiality and security while dispensing at the window.
Provided appropriate documentation to Medical Director or Clinic Manager required by federal and state regulations.
Oriented new patients to the programs' policies, rules, and procedures.
Licensed Psychiatric Technician
Crestwood Behavioral Health Inc.
01.2010 - 06.2015
Provided nursing care to clients in the areas of treatment planning, medication administration, assessments, and support according to physicians' orders and applicable client care standards.
Collaborated with the interdisciplinary team to provide comprehensive care to clients to thrive.
Collaborate with the interdisciplinary team to provide comprehensive care to clients.
Maintained accurate and up-to-date records of client care and progress.
Coordinated admission protocols and procedures with other facilities to admit clients into our inpatient facility.
Education
Bachelor of Science - Behavioral Health Emphasis in Family Dynamics
Grand Canyon University
Phoenix, AZ
10-2024
Associate of Science - Psychiatric Technician
West Hills Community College
Coalinga
08-2010
High School Diploma -
Central East High School
Fresno, CA
06-1998
Skills
Multi-tasking
File maintenance
Policy enforcement
Document preparation
Microsoft office expertise
Strong organization
Data entry proficiency
Attendance tracking
Timeline
Administrative Assistant- Attendance Secretary
Grafton High School
08.2023 - Current
Licensed Psychiatric Technician
California Department of Corrections and Rehabilitation
09.2014 - 10.2019
Licensed Psychiatric Technician
Aegis Treatment Centers
02.2011 - 12.2016
Licensed Psychiatric Technician
Crestwood Behavioral Health Inc.
01.2010 - 06.2015
Bachelor of Science - Behavioral Health Emphasis in Family Dynamics
Grand Canyon University
Associate of Science - Psychiatric Technician
West Hills Community College
High School Diploma -
Central East High School
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