Cheryl Salinger
Norfolk
Summary
Safety professional equipped for impactful contributions. Strong background in risk assessment, incident investigation, and compliance management. Proven ability to foster team collaboration and adapt to changing needs. Adept at identifying hazards, implementing safety protocols, and promoting culture of safety. Dependable and results-driven with skills in data analysis, regulatory compliance, and continuous improvement.
Overview
10
10
years of professional experience
Work History
911 Call Taker
City of Norfolk-Police Division
03.2024 - Current
- Streamlined workflow within the dispatch center through proactive collaboration with colleagues on shift scheduling, incident debriefs, and process improvements.
- Enhanced team performance by participating in regular training sessions and sharing knowledge with fellow call takers.
- Developed strong multitasking abilities while simultaneously fielding phone calls, radio communications, and monitoring video surveillance feeds.
- Continually upgraded knowledge on local geography and landmarks to provide accurate directions to first responders during high-pressure situations.
- Strengthened communication skills through daily interactions with diverse populations facing various crisis situations.
- Assisted in saving lives by providing clear, concise pre-arrival instructions to callers during medical emergencies.
- Maintained calm and professional demeanor while handling high-stress emergency situations, ensuring effective communication with callers.
- Ensured consistency in call-taking procedures through thorough adherence to department protocols and guidelines.
- Contributed to community safety by working closely with local police, fire, and rescue agencies during emergency events.
UT Seabee
US Navy
01.2017 - 01.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
- Ensured seamless communication between departments regarding safety issues, fostering a unified approach to risk management across the organization.
- Reduced accident rates through the development and enforcement of comprehensive safety policies and procedures.
- Leveraged data analysis skills to track key safety metrics, informing decision-making processes related to resource allocation.
Bakery Assistant
Dunkin Donuts & Baskin Robbins
08.2015 - 07.2016
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled, and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
Education
Bachelor of Science - Psychology
Old Dominion University
Norfolk, VA05-2026
Skills
- Patience and tolerance
- Teamwork orientation
- Public safety awareness
- Information gathering
- Emergency protocols
- Emergency management
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Dependable and responsible
- Excellent communication
Timeline
911 Call Taker
City of Norfolk-Police Division
03.2024 - Current
UT Seabee
US Navy
01.2017 - 01.2022
Bakery Assistant
Dunkin Donuts & Baskin Robbins
08.2015 - 07.2016
Bachelor of Science - Psychology
Old Dominion University
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