Cheryl Swartzenberg
Chesapeake
Summary
Dynamic professional with a strong work ethic and a proven ability to adapt to new challenges. Recognized for exceptional interpersonal skills and the capacity to thrive in independent work environments. Quickly masters new skills, contributing effectively to team goals and organizational success.
Overview
6
6
years of professional experience
Work History
Operations Clerk
Navy Exchange
Portsmouth
10.2023 - Current
- Executes multiple duties associated with retail service accounting.
- Handles financial operations for specific services and general expense categories.
- Processes monthly journal entries to ensure accurate allocation of costs across departments.
- Oversees organization and retention of NEX contracts and concessionaire documentation.
- Facilitates seamless coordination across internal and external teams.
- Manages diverse documents, records, logs, and files related to service accounting.
Workforce Scheduler
Navy Exchange
Portsmouth
05.2023 - 10.2023
- Utilized an automated system to develop and manage employee schedules in alignment with organizational policies.
- Ensured the appropriate amount of staff is available for each work shift, and brought discrepancies to the attention of the appropriate personnel.
- Generated bi-weekly payroll projections for multiple sites and departments.
Sales Clerk
Navy Exchange
Portsmouth
10.2022 - 05.2023
- Sold general merchandise to customers while exercising professional selling techniques. As required, I performed all types of cash register transactions (cash, charge, check, etc.). In an accurate and procedurally correct manner. Ensured assigned areas were fully stocked, and merchandise was neatly arranged.
- Ensured assigned areas were fully stocked, and merchandise was neatly arranged.
- I communicated with my supervisor, the store manager, etc. Regarding stock additions, deletions, fast and slow-selling merchandise, customer preferences, needs, problems, etc.
Supervisory Sales Clerk
Navy Exchange
07.2019 - 06.2021
- Directed associates handling sales, inventory management, and product display.
- Supervised workload distribution by assigning tasks responsively while delivering operational insights to team members.
- Ensured compliance with proper receipt, pricing, and merchandise storage procedures.
- Maintained daily communication with general manager regarding asset safety.
Sales Clerk
Navy Exchange
10.2018 - 07.2019
- Supported daily store operations by maintaining strong customer relationships.
- Greeted customers, and helped them find specific products within the store. I took inventory of products, restocked shelves as needed, and managed the POS system to administer refunds or process payments for customers.
Education
Associate of Science - Medical Assisting
Centura College
Chesapeake, VA01-2018
Skills
- Demand forecasting
- Microsoft office
- Maintaining records
- Efficiency optimization
- Inventory tracking
- Record preparation
- Client relations
- Accounting support
References
References available upon request.
Timeline
Operations Clerk
Navy Exchange
10.2023 - Current
Workforce Scheduler
Navy Exchange
05.2023 - 10.2023
Sales Clerk
Navy Exchange
10.2022 - 05.2023
Supervisory Sales Clerk
Navy Exchange
07.2019 - 06.2021
Sales Clerk
Navy Exchange
10.2018 - 07.2019
Associate of Science - Medical Assisting
Centura College
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