Cheryl Thomas
Warrenton
Summary
Accomplished Manager at ATT Communications with expertise in strategic planning and project management. Excelled in achieving revenue goals through cost-cutting measures and fostering strategic partnerships. Proficient in complex problem solving and communication audits, ensuring customer satisfaction and service excellence. Skilled in operations analysis and negotiation, driving successful outcomes and enhancing organizational efficiency.
Overview
24
24
years of professional experience
Work History
Manager
ATT Communications
Oakton
11.1987 - 09.2011
- Provided operational support for the Environment Health and Safety organization.
- Complied with federal, state and company policies, procedures and regulations.
- Reconciled and reported discrepancies found in records.
- Communicated with customers, employees and other individuals to answer questions and explain information.
- Reviewed files, records and other documents to obtain information and respond to requests.
- Computed, recorded, and proofread data, records and reports.
- Managed projects and served as primary liaison between client and multiple internal groups to ensure clarity of goals and quality and adherence to deadlines.
- Achieved revenue objective by implementing cost-cutting measures.
- Prepared complex financial statements, and interim/annual reports.
- Classified, recorded and summarized numerical and financial data to compile and keep financial records.
Education
Associates - Business Administration
Strayer University
Manassas, VA, US01.2001
Skills
- Web-based reporting tools
- Human resources information systems
- Account management
- Business recovery strategies
- Process development
- Operations analysis
- Conflict resolution
- Negotiation skills
- Complex problem solving
- Needs assessment
- Communication audits
- Creative design
- Strategic planning
- Project management
- Strategic partnerships
- Computer proficiency
- Customer satisfaction and service
- Expense control
- Internal auditing
- Lead development
- Multi-task management
Career Focus
Enthusiastic Business Manager and dedicated employee with high integrity, strong work ethic and great leadership skills. Strong ability to work within teams and multi-task projects under strict deadlines.
Timeline
Manager
ATT Communications
11.1987 - 09.2011
Associates - Business Administration
Strayer University
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