Efficient and adaptable professional with versatile experience in customer service roles. Known for strong time management and attention to detail, contributing to improved team workflows and enhanced customer experiences.
Overview
3
3
years of professional experience
Work History
Host
Outback Steakhouse
Harrisonburg, VA
09.2025 - Current
Greeted and seated guests promptly, ensuring a welcoming atmosphere.
Managed reservation system to optimize table turnover and guest flow.
Provided menu information and answered customer inquiries effectively.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Assisted in training new hosts on operational procedures and customer service standards.
Cabana Supervisor
Massanutten Waterpark
Massanutten, Va
05.2024 - 09.2025
Supervised daily operations to ensure compliance with safety protocols and guest satisfaction standards.
Trained new team members on operational procedures and customer service excellence.
Monitored inventory levels and facilitated supply orders to maintain operational efficiency.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Cashier
Foodlion Grocery Store
Grottoes, VA
10.2024 - 05.2025
Processed customer transactions efficiently using point-of-sale systems.
Ensured accurate cash handling and balanced registers at shift end.
Provided exceptional customer service, resolving inquiries and issues promptly.
Maintained cleanliness and organization of checkout areas and merchandise displays.
Greeted customers entering store and responded promptly to customer needs.
Cashier
Walmart
Waynesboro, VA
07.2023 - 05.2024
Collaborated with team members to improve workflow and enhance customer experience.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Adapted to changing priorities in a fast-paced retail environment effectively.
Trained new staff on register operations and store policies for improved efficiency.