Cheyenne Watkins
Danville,VA
Summary
Dynamic professional with a strong background in office administration and customer service. Expert in verbal and written communication, I foster positive environments and implement innovative training techniques. A fast learner, I excel in maintaining confidentiality and enhancing business processes, ensuring exceptional support and collaboration across teams.
Overview
5
5
years of professional experience
Work History
Secretary
R. Wood Construction
08.2024 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Academy Trainer
Walmart
08.2020 - 02.2023
- Consistently adhering to established guidelines and maintaining high standards of coaching/training excellence.
- Fostered a positive learning environment, promoting teamwork among associates.
- Collaborated with fellow management to develop cohesive plans, ensuring consistent progress across all teams within the store.
- Implemented innovative training techniques for better skill development and strategy execution.
- Assisted associates with development of instructional practices to produce proficient learners.
- Cashiering, management, cash handling and customer service.
Education
Rockingham County High School
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Fast learner
Timeline
Secretary
R. Wood Construction
08.2024 - Current
Academy Trainer
Walmart
08.2020 - 02.2023
Rockingham County High School
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