Chiquita Mason
Newport News
Summary
Dynamic and customer-focused professional with a background at Food Lion, adept in safety standards and customer engagement. Excelled in enhancing customer satisfaction through efficient service and maintaining high-quality standards in produce handling and food preparation. Demonstrated ability to collaborate effectively, ensuring compliance with health regulations and achieving significant improvements in produce section organization and cleanliness.
Overview
10
10
years of professional experience
Work History
Produce Associate
Food Lion
10.2020 - 07.2024
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
Food Service Aide
The Devonshire Players
09.2014 - 10.2017
- Maintained cleanliness and sanitation of kitchen and dining areas, adhering closely to health regulations and organizational standards.
- Distributed meals to facility residents and collected trays and utensils after meals, circulating dining areas to anticipate and meet residents' food service needs.
- Proactively addressed maintenance issues with kitchen appliances or equipment before they impacted daily operations.
- Ensured compliance with dietary restrictions by diligently reviewing ingredients for potential allergens or conflicts with religious beliefs.
- Collaborated with kitchen staff to ensure timely delivery of high-quality meals to customers.
- Provided excellent customer service through friendly interactions and promptly addressing concerns or complaints.
- Upheld food safety standards by consistently monitoring temperatures and proper storage techniques.
Deli Associate
Food Lion
04.2018 - 10.2020
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
High School Diploma - General Studies
Warwick High School
Newport News, VA06.1996
Skills
- Safety standards
- Customer engagement
- Restocking produce
- Product presentation
- Operating pallet jacks
- Shelf stocking
- Produce handling
- Produce quality standards
- Ordering products
- Stock rotation
- Food preparation
Timeline
Produce Associate
Food Lion
10.2020 - 07.2024
Deli Associate
Food Lion
04.2018 - 10.2020
Food Service Aide
The Devonshire Players
09.2014 - 10.2017
High School Diploma - General Studies
Warwick High School
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