Chase Hitchings
Toano
Summary
Dynamic and adaptable professional with a robust background in customer service at Chick-fil-A, recognized for building strong relationships and effectively solving problems while maintaining a positive demeanor. Displays exceptional teamwork and clear communication skills, consistently committed to excellence in fast-paced environments. Eager to leverage strengths to contribute to a collaborative team, driving success and enhancing customer experiences. Proven track record of exceeding expectations and fostering a supportive atmosphere that encourages growth and innovation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Chick-fil-A
Light Foot, VA
12.2024 - Current
- Gained experience in a fast-paced environment, quickly mastering new processes, procedures, and systems.
- Delivered exceptional customer service by addressing inquiries, resolving issues, and assisting with orders, returns, and refunds.
- Effectively communicated with customers, supervisors, and team members to ensure smooth operations and customer satisfaction.
- Adapted to shifting priorities, demonstrating flexibility in responding to dynamic customer needs.
- Proactively managed opening and closing duties, including store cleaning, restocking, and inventory replenishment.
Farm Hand
Sweethearn Lavander Farm
Toano, VA
08.2023 - 11.2023
- Conducted basic repairs on farm equipment when necessary.
- Loaded and unloaded hay, feed, and livestock supplies.
- Maintained fences, barns and other structures on the farm premises.
Camp Counselor
Williamsburg Christian Retreat Center
Toano, VA
06.2023 - 08.2023
- Adapted quickly to changing schedules and expectations, collaborating effectively within a team.
- Developed strong organizational skills by planning and executing daily activities for children aged 6-12.
- Maintained composure during emergencies and high-pressure situations.
- Communicated clearly with parents, addressing inquiries about camp policies and activities.
- Created and implemented engaging camp activities to enhance camper experiences.
Education
High School Diploma -
05.2024
Fire Science
Virginia Peninsula Community College
Williamsburg, VA05-2027
Skills
- Customer service
- Teamwork and collaboration
- Positive attitude
- Collaboration and teamwork
- Problem-solving
- Following instructions
Accomplishments
I have successfully completed the National Registry requirements and am now a certified EMT-B.
Certification
I have successfully completed the National Registry requirements and am now a certified EMT-B.
Timeline
Team Member
Chick-fil-A
12.2024 - Current
Farm Hand
Sweethearn Lavander Farm
08.2023 - 11.2023
Camp Counselor
Williamsburg Christian Retreat Center
06.2023 - 08.2023
High School Diploma -
Fire Science
Virginia Peninsula Community College